Property Amenities

Property services

  • Laundry facility - coin operated
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pets allowed
  • Pets allowed (no fees)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • Tours/ticket assistance

Activities

  • Free use of nearby fitness center
  • Library

Business services

  • Business center
  • Meeting rooms

Food and drink

  • Free breakfast

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Rainfall showerhead

Food and drink

  • Minibar
  • Refrigerator

Media and electronics

  • Cable TV service
  • First-run movies
  • Free local calls
  • HDTV
  • iPod docking station
  • LED TV
  • Pay movies
  • Phone
  • Premium TV channels
  • Video-game console

Services

  • Daily housekeeping
  • Turndown service

Reviews

Sanctuary Hotel New York

5,075 Reviews #164 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3186
  • Very Good
    1344
  • Average
    362
  • Poor
    116
  • Terrible
    68

Recent Reviews

Reading_Traveller06 wrote a review on November 18, 2024 London, United Kingdom
Trip Type: Solo travel

Fantastic and kind staff!

What can I say about this hotel?! I arrived here at 10.30pm on a Saturday evening (after booking it at 10pm), staying for one night, because I was unable to stay in my booked accommodation. I...
emmacardiff2016 wrote a review on November 15, 2024 Cardiff, United Kingdom
Trip Type:

Great location

Excellent location - right in Times Square. The staff are so friendly and you receive a warm welcome every time you get back to the hotel. Our transfer to the cruise port was late but Vichet was so...
DayTrip780939 wrote a review on November 15, 2024 Encinitas, California
Trip Type: Business

GREAT experience!

GREAT experience at Sanctuary. From the minute I walked in I felt totally taken care of. Friendly staff, greeted every time I came back, comfortable rooms, great beds & stellar location. Special...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.