Property Amenities

Property services

  • Laundry facility - coin operated
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pets allowed
  • Pets allowed (no fees)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • Tours/ticket assistance

Activities

  • Free use of nearby fitness center
  • Library

Business services

  • Business center
  • Meeting rooms

Food and drink

  • Free breakfast

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Rainfall showerhead

Food and drink

  • Minibar
  • Refrigerator

Media and electronics

  • Cable TV service
  • First-run movies
  • Free local calls
  • HDTV
  • iPod docking station
  • LED TV
  • Pay movies
  • Phone
  • Premium TV channels
  • Video-game console

Services

  • Daily housekeeping
  • Turndown service

Reviews

Sanctuary Hotel New York

5,063 Reviews #164 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3176
  • Very Good
    1342
  • Average
    362
  • Poor
    115
  • Terrible
    68

Recent Reviews

Alessandra C wrote a review on October 27, 2024
Trip Type:

Not 4 stars

That's no 4 stars...out room with Wall view...out Door did not close very we'll..and I told on the reception on the First day...but nothing change.The breakfast Is poor...and the breakfast girl clean...
jamkids wrote a review on October 20, 2024
Trip Type: Couples

Haven in Time Square

Beautiful hotel so peaceful and yet only steps to Time Square, breakfast did the job before setting off for the day. The room had everything you would need shower gels shampoo etc comfy bed. Would...
claudeanth0nyb wrote a review on October 19, 2024
Trip Type:

Vichet a new friend

The hotel was very welcoming, warm and friendly and in a good location to get to most of the attractions, subway ect, the continental breakfast was good and plentyful and the room and bed was clean...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.