Really nice hotel. We had a great experience from start to finish. Miriam at the front office who checked us in, Clifton on the door who was always very welcoming and Roberta who cleaned our room. Everyone was super friendly, kind and helpful. We got some great recommendation for local foods and restaurants. The breakfast had a wide selection from cold and hot. I especially enjoyed the waffles. Nice tea and coffee station available all day in the lobby. The bed was incredibly comfy, we slept great. Highly recommend this hotel.

We stayed at this hotel for 10 days. The best thing about it is definitely the location — right in the heart of Times Square, with a subway station and a market right in front of the hotel. The bed was big and comfortable, and the front desk staff were always friendly, kind, and available to help. Check-in and check-out were also very easy and smooth. On the negative side, the elevators are chaotic — yes, you may end up waiting 30 minutes for one. The breakfast is American-style and decent, but the space is way too small for the number of guests. The shower water pressure was also weak. Overall, considering everything, it’s an okay hotel for people who have patience.

This hotel hosted my high school group of 25 and did an amazing job! The rooms were spacious, clean, and well maintained. Breakfast had a variety of choices and was kept very well stocked. Location could not be better-extremely convenient to the Times Square/42nd St. subway station and Port Authority stations, so you can get anywhere you’d like to go very easily. All the staff I interacted with were very helpful and friendly. I always choose to stay at Hilton brand properties whenever possible and this location really shone a spotlight on the reason why. Very highly recommended; would definitely stay here again by myself or with a group.

Very well located hotel near Times Square, with the subway right next door for getting around. Affordable rates for Manhattan. The entire staff — from the night guard, to the receptionists, housekeeping, and the breakfast team — everyone was very friendly and welcoming. I stayed there from February 18th to 21st for my daughter’s Sweet Sixteen. The staff prepared a lovely surprise for her upon our arrival, and we were truly touched. Thank you again to the team for that thoughtful attention. We totally recommend this hotel and will definitely come back.

Fast check in and check out. Even though the hotel is high rise there are three very fast elevators so there was no inconvenience. The interior feels recently renovated and very clean. Minor downsides are slightly low water pressure and a somewhat noisy heating system but at this price it is hard to find a better hotel. Excellent breakfast and outstanding value for the price.

My recent stay at the Hampton Inn Manhattan/Times Square Central was absolutely wonderful, and a big part of that experience was the incredible staff. From the moment we arrived, Bellman Sonnie stood out for his hard work, professionalism, and genuine kindness. He was always moving, assisting guests with a smile, handling luggage efficiently, and making everyone feel welcomed. No matter how busy the lobby was, Sonnie remained attentive and courteous, going above and beyond to ensure our comfort. His positive attitude truly set the tone for our stay. At the front desk, Eddie provided exceptional service. He was friendly, patient, and extremely helpful with every question we had. Whether it was check-in, local recommendations, or special requests, Eddie handled everything with efficiency and warmth. His professionalism and welcoming personality made us feel valued as guests. The hotel itself is in a fantastic location near Times Square, clean, comfortable, and well-maintained—but it’s the dedication and kindness of team members like Sonnie and Eddie that truly make this property special. I highly recommend this hotel and look forward to staying here again. Thank you to Sonnie, Eddie, and the entire team for making our trip unforgettable! Renate Browne & Family!

My experience while at this hotel was very pleasant. The convenient location, walking distance to everything, and close proximity to one of the bus stations was fabulous. Rooms were clean and comfortable, and in true NYC fashion-very small. Which we expected; but didn’t think ahead about where our suitcases would store in the room. We got creative and it worked out. I wouldn’t necessarily pay extra for a city view even if you get a high floor though, you’re just looking at the back of other buildings on the street. Being able to leave your luggage before check in and after check out is a huge plus. We felt very safe the whole time we were here. Continental breakfast was just that, nothing special but does the job and saves some money.

My family stayed in this hotel for 5 days in February for son’s High School Honors Band performance in Carnegie Hall. This was the most affordable hotel in the area. One block from it is the Times Square. We were able to navigate the city by subway, there is station right by hotel on 42st. Rooms were small but it’s understandable given the density of NYC. Free complimentary breakfast was a great day to start each day and complimentary coffee/tea/hot water in lobby was great. There is no microwave in a room, if you need to heat up anything, there is one in the lobby. Overall very satisfied with the stay and will definitely consider to stay again next time visiting NYC.

Amazing hotel! I don’t expect much when I get to NYC and am used to tiny rooms and ambivalent service. This hotel exceeded our expectations—clean, well located, etc. but the best part was the service. The staff truly went above and beyond during our stay. Everyone was kind, helpful, and pleasant. They went above and beyond to welcome our kids, help us get a taxi, explaining things, etc. We will return!

My stay at the Hampton Inn/Times Square was outstanding. The staff was so friendly and helpful. The room was very cozy and super clean. Morning breakfast was a plus. Location of this hotel is a homerun. Perfectly located to everything. Highly recommend this hotel.