????? Truly “Premiere”—and Monique is the Reason Why! If there were a way to give 10 stars, I would not hesitate for a second—because what we experienced at the Millennium Premier Hotel was nothing short of exceptional, and at the very center of it all is Monique. From the moment we walked through the doors, Monique was there—poised, graceful, and completely in command in the most effortless way. It felt like she was not just working the front desk… she was at the helm of the entire ship, guiding the experience with calm confidence and warmth. Monique has this rare gift: she makes you feel like you are the only guest that matters. The way she welcomed us, engaged with us, and anticipated our needs was beyond hospitality—it was personal, genuine, and unforgettable. Her lighthearted nature brought such an ease and joy to our arrival that instantly set the tone for our entire stay. Now, I know—logically—that Monique treats every guest this way… but I’m going to say it anyway: she made it feel like it was just for me. That’s how special the experience was. Every interaction felt elevated. Every detail felt thoughtful. And quite honestly, she made us feel like VIPs without even trying. Let me be very clear: Monique made our stay. So much so that I can confidently say—if I return (and I absolutely will), and she is not at the front desk when I arrive… I might just wait until she gets back. Yes, I’m that serious ? And as for the hotel itself? The name does not lie—this place is truly Premier. Beautiful, spacious, great views, comfortable, and perfectly located—but it’s the people, and especially Monique, who take it to another level entirely. --- Millennium Premier Hotel, you have something very special in Monique. Protect her at all costs.

This hotel re-open from big renovation on June 1, 2026 and we stayed at the hotel June 3 to 6. Everything single corner of this hotel is clean. Brand new, even the sheets, mattress, furniture. The decoration looks like any Marriott. The sofa was fine to sleep my 8 years old but cannot fit a teenager. It’s like a day bed more than a pullout couch. Every employees of the hotel Premier are so nice, respectful, ready to help at any time. We truly appreciate everything of this hotel. It is so silent at night! Even for a quick nap in the afternoon we did la heard a sound of the city life outside. Pretty impressing considering that you walk 30 seconds maximum and you are right in the middle of Time Square. Be careful not to reserve The Millenium who’s their related hotel but very old and commentary very bad. PREMIER Millenium is the best of all and I would go back there for sure!! Note that all rooms are one king ou queen size bed. No room with 2 beds. Pictures from the room and the breakfast dining room.

My stay at the Millennium Times Square Premier Hotel on 06?June turned out to be one of those unexpected blessings during a stressful trip. I had just learned that my original hotel cancelled my reservation last minute, and I rushed to book a room through Agoda on the same morning. I arrived tired, frustrated, and honestly a little worried about how the day would unfold. But the moment I stepped into the hotel, everything changed. Mr. Hector at the front desk was incredibly kind — the kind of kindness that genuinely touches you when you need it most. He arranged an early check?in for me without hesitation, and even upgraded me to a room with a sofa (Room 324). When I opened the door and saw the spacious room and the bathtub, I felt such relief wash over me. It was exactly the comfort I needed after a chaotic morning. The room was cozy, clean, and peaceful! Breakfast was simple: bagels, bread, muffins, yogurt, coffee, tea, and juices like orange, apple, and cranberry. No hot dishes like eggs yet, and I do hope the hotel can consider adding them in the future. Overall, I would rate my stay 4.85/5. I truly loved it and enjoyed every moment. Thank you, Mr. Hector, for turning a stressful day into a memorable and comforting experience. I won’t forget it.

Great size rooms in this hotel, Aircon / Heating very loud but only needed the heating on for a short time, maybe after using the shower. Shower pressure very poor. Breakfast ok handy grab and go. Staff very good. Would stay here again in a heartbeat

I was extremely dissappointed and very concerned about the cleaning of these rooms. Upon entering I was taking back on how old this hotel really was. Their elevators may be up to code but it had horrible hesitation while going up, not a smooth ride up at all. Carpets are extremely dirty and old. Room 519 was old, funny odor, closet doors were missing, plugs had some mold, wall tape was coming off and most importantly to note the shower had mold all over Their bathroom set up is very very outdated. After a long late flight, a good hot shower would of been good, but the shower was unacceptable. Front desk told me to talk to "next door manager" for a discount. I was moved to room 523, which was far out worse, the ac unit made a lot of noise. After I was told they were sold out, and being a late check in i had no choice to return to room 519 brush my teeth and go back to the aiport 9 hours later. I was distressed with their call of action, and their filthy bathrooms. It is not worth staying here no matter how close to TimeSquare is from their location.

We have had a very nice experience at this hotel! Yes, the rooms are older but very nice and roomy with big windows. The bathroom is huge! They have nice robes to use if you need one! The beds and pillows were very comfortable- we slept so well- this is usually not the case for me at other hotels! The location is perfect being so close to Times Square and the street in front is not crazy which is so nice when tou are trying to wait for a Lyft ride. There is a big window in the lobby you can watch for your ride if the weather is bad. The housekeeping and front desk ladies were very friendly.

Located within a short walk to theater district and times square. Rooms are not as clean as pictured. Connected to Millennium hotel. Advertised a boutique. It is more like they renovated the old building next door 15 yrs ago. Hotel photos are old. Rooms are not as clean as they can be (dust, spills, soap scum, broken fixtures). No outlets at bedside for charging phones or using CPAP machines.

I don't know how this hotel has 4 stars. Disappointed. I booked a room with a view of the Ball Drop for 2 nights on New Year's Eve with payment upon arrival. But the day before my reservation started, they told me that the credit card is not accepted and cannot be paid. They thought they would cancel my reservation and give my room to another customer for more money, not knowing that I was already in town. I left whatever work I had at the time and went to the reception to see what the problem was. They were surprised. They said that I don't have a room with a view of the Ball Drop and that I should pay a difference to get one, and that they don't want me to pay now but if it is not accepted at midnight I will lose the reservation, in the end with lot of argues, I paid on the spot to be sure that I would get the room. The next day, when I arrived, I was shocked by the conditions in the room. I expected it to look like a 4-star hotel for which I paid almost $2500 for 2 nights, but it didn't. Lots of dust on the lamps, worn out furniture, dirty curtains, terrible shower. The only good thing was the location of this hotel and the room that had a view of the Ball Drop. But I would not recommend this experience, unless you have no other option.

While location is definitely great, the rooms were not. When I checked in, room looked ok until I looked closer on the bed and found that NONE of the 4 pillows even had a pillowcase for it. And later that night when I took a shower, The water did not drain quick. I called front desk and no one was there so I ended up calling the Broadway millennium next door who was connected to them. Lady said they will contact someone and made sure it was the premier hotel,but no one ever showed up. Next day we went out and about and I usually dont need housekeeping coming in so I always put the sign on the door do not disturb. I came back later in the day with that sign back in my room and housekeeping had came in. I went back out a little while later and told the lady at the front desk again about the tub and she put in a note on the computer. Yet no one still came and fixed the bathtub. At that point in the night when I came back it was 2 am and no point since it was my last night. Showered once again in standing water on my last night there. I paid way too much for a hotel stay like this. Probably won't ever stay here again or recommend it to anyone.

Toilets don’t flush well. Staff are rude. Rooms not cleaned sufficiently - we found children’s ’snap bands’ and tissue in the room during our stay which were definitely there from before we checked in. They turn the Wi-Fi off on the morning of your last day so you cannot use it any longer even though check out may not be for several hours more. The location can’t be faulted - dead centre of Time Square. It is noisy during all hours albeit that is probably to be expected given the location. However, we checked out on NYE and due to a ‘state protocol’, we were unable to leave our luggage in the store room. However, we were offered the possibility of a late checkout and could leave our bags in the room while we went out. What’s the difference from a security point of view? It’s just a con to extract more money from paying guests. I explained my wife was pregnant and I had checked this upon check in so that I could arrange a taxi for the correct time. Instead they have made my pregnant wife sit in a lobby without food and drink (we had planned to get lunch during this time) for 2.5 hours whilst we wait for our pre-paid for taxi. They’ve said it was out of their hands and nothing they could do. If they genuinely cared, they would have extended the check out time even by an hour so she was able to eat and drink and not sat in a lobby for such a long period of time. They apologised for giving us the incorrect information and for the inconvenience but done absolutely nothing to try and rectify the situation or assist my wife. The only person who tried to help was the guy who took the luggage but he was unable to help without management authorisation.