citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #27 of 509 hotels in New York City #27 of 509 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

4,692 Reviews #27 of 509 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3453
  • Very Good
    975
  • Average
    169
  • Poor
    55
  • Terrible
    40
  • 2019 Certificate of Excellence

Recent Reviews

ToddC1734 wrote a review on January 17, 2020
Trip Type: Business
  • Rooms
  • Value
  • Service

Quick Trip & Great Stay

From the moment that I arrived to the citizenM property, I felt as if I was part of their family. Great job to the entire staff for creating such a welcoming environment. Every single person I encountered was very friendly. The hotel was cleaned to perfection and the food was amazing. GREAT JOB!
MegWellnG wrote a review on January 16, 2020 Patchogue, New York
Trip Type: Couples

Great spot in the middle of it all.

This Hotel was really impressive with how much they did with the small spaces. An IPad is waiting in the room to control lights, tv, blinds, mood lighting. Not a hotel I’d stay at, with anyone other than someone I am super close with. Not any privacy. The rooftop bar has good drinks and better views.
CathT1965 wrote a review on January 15, 2020 Glasgow, United Kingdom
Trip Type: Family
  • Rooms
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  • Sleep Quality
  • Location
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Another Fantastic Stay at Citizen M!

Second time I've stayed here and will definitely stay here next time I'm back in New York. Super comfy bed, spotlessly clean room, very friendly and helpful staff, cool roof top bar and the location could not be better - round the corner from Times Square. Would recommend to anyone looking for a brilliant location and fantastic hotel in NYC!
erusse438841 wrote a review on January 14, 2020 Ballymena, United Kingdom
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Great stay

Stayed in new York for our honeymoon. Great location just beside access to subway and main part of times square. Room was great for all we actually were in it. Small in comparison to other locations etc but very good for new York. Has a fridge and hair dryer etc so was very good, all things in room are controlled by a tablet so handy being in bed and sorting out the temperature, lights, blinds etc. Bed was massive, storage under bed, 2 small cupboards shelving under sink area etc so good to put all the things we purchased while we were there.only small downside was no room service, but can go down for food any time of day or night we were just lazy haha would def recommend
sthomas9512 wrote a review on January 14, 2020 Philadelphia, Pennsylvania
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

The best hotel - Thank you!

The service was exceptional and the staff was very friendly! The bed was so comfortable and the room was very clean. I thought the room would feel much smaller, but it was the perfect size! We enjoyed affordable drinks that were also delicious. We will be back!!

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.