citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #28 of 511 hotels in New York City #28 of 511 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free


A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities


  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities


  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding


  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone


  • Daily housekeeping


citizenM New York Times Square

4,747 Reviews #28 of 511 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
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  • 2019 Certificate of Excellence

Recent Reviews

acalta145361 wrote a review on February 24, 2020 London, United Kingdom
Trip Type:
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Big Shout Out Recommendation

Great Location, Great Staff, Great Atmosphere, Great Breakfast, Great Bar, Great Gym, Great Etc......Bigger rooms will always be better, but..... you should know what to expect, nothing is hidden. See you guys again, maybe in another city!
ttodd470810 wrote a review on February 24, 2020 Houston, Texas
Trip Type:
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Very great service

Great service and people good location, rooms were small. but its new york. First time so maye all are but the pictures of the rooms are misleading. other than that it was a great stay. Breakfast was average no worth the 18 dollars. Not in new york where there is food on every corner.
Ree1107 wrote a review on February 23, 2020
Trip Type: Couples

Very clean and friendly

I am so pleased with this hotel. The minute we walked in myself and husband were greeted by the lovely staff member Connor. He helped us with obtaining the key card and asked if we were on a special trip which we were, we explained it was our 10 year anniversary as a couple (5years married) and without hesitation he gifted us with a card with free drinks to celebrate. Was a great start to the vacation :). The room is clean And the bed for me was comfortable but that maybe also because of all the walking we did :). Location was spot on as we were only 5 minutes from Times Square and 20 minutes from Central Park. Roof top bar is quiet and peaceful if you want to relax after a busy day of sightseeing. In all I would recommend this hotel to others.
faivredominique wrote a review on February 22, 2020
Trip Type:
  • Rooms

citizenM New York Times Square Reiew

Pleasant hotel but the rooms are quite small. Well situated in Manhattan, near two metro stations. Breakfast room would be bigger and would have more places to sit/ I just regret there was no French TV channel.
luonyx wrote a review on February 21, 2020
Trip Type:
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Best place

Hotel is amazing. The staff beyond helpful. Service is great..we have stayed here so many times.and we will continue to come back over and over again..theres nothing bad to say about this hotel....The place is just amazing .cant wait to come back. For our staycation...


Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.