citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #29 of 507 hotels in New York City #29 of 507 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

4,557 Reviews #29 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3359
  • Very Good
    946
  • Average
    161
  • Poor
    52
  • Terrible
    39
  • 2019 Certificate of Excellence

Recent Reviews

cristianofr8 wrote a review on October 21, 2019 Funchal, Portugal
Trip Type: Couples
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Nice Hotel in Times Square

Nice and smart Hotel, with all that you need in a city Hotel, right in the center of New York. Small room but with all the essentials and very clean. The staff could be more friendly, specially the ones in the breakfast.
Christine M wrote a review on October 21, 2019
Trip Type: Business
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Love CitizenM

I stay here whenever I am in NY - great location, hip vibe, amazing service, and the micro-rooms are so expertly designed that they do not feel cramped at all. The beds are the comfiest in NY, and the wifi ALWAYS works.
TrailBlazer760451 wrote a review on October 21, 2019
Trip Type: Couples
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Great space and location

Great experience at this hotel--super clean and efficient. Any issues dealt with promptly and with serious service. Amazing location for a weekend of Broadway shows (plus close to the dining in Hell's Kitchen). Will definitely be back (but just as a couple--wouldn't choose this hotel for a family experience).
omarcacho wrote a review on October 20, 2019
Trip Type: Couples
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Affordable Luxury

So much to love at this hotel. Great location, cleanliness, great views, great service I could keep going on and on about it. This will definitely be the only place I stay when I come into town. Can’t wait for the next trip.
JasonBanks wrote a review on October 20, 2019 Northern Virginia, Virginia
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

CitizenM was worth every cent!

From the locations check-in, bed, experience, breakfast, to the checkout.... we loved it and would go back in a heartbeat. Only minutes from Times Square, Central Park, and ao much more! Everyone was so nice and helpful. Was the best beds and sleep I’ve ever had at a hotel!

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.