Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

5,507 Reviews #145 of 559 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3960
  • Very Good
    1151
  • Average
    234
  • Poor
    91
  • Terrible
    71

Recent Reviews

KimBeMo0 wrote a review on September 02, 2024
Trip Type: Couples

Not for couples

Room will only be cleaned every 3rd day. It is extremely small, even for NY standards. Overall gave me Hostel vibes. Definitely nothing luxurious about the whole experience. I can’t recommend.
Caterpillar_Cat wrote a review on August 31, 2024 Rome, Italy
Trip Type: Couples

very good place but room was too narrow

I liked the hotel, the services, the bars, but the room was way too narrow for a room for two people
Dodie1967 wrote a review on August 27, 2024 Toronto, Canada
Trip Type: Family

Great hotel right near Times Square

Citizen M has a cool vibe, and awesome rooms for singles or couples (no twin beds available) and all the amenities you need. It was a bit noisy on Saturday night, but that's because you are right in...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.