citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #25 of 505 hotels in New York City #25 of 505 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

4,446 Reviews #25 of 505 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3281
  • Very Good
    920
  • Average
    158
  • Poor
    51
  • Terrible
    36
  • 2019 Certificate of Excellence

Recent Reviews

acleme779444 wrote a review on August 16, 2019
Trip Type: Couples
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Exceptional property and perfect location!!

This hotel is perfect for anyone.The business man or the vacationers.The hotel itself is exceptional. Just go online and review for yourself it’s what I did. The location is even better right near TimeSquare, Central Park, Rockefeller Center, it’s just perfect location. Subway access right at the hotel if needed. Right next to the hotel is a Walgreens for all the things you need to get. I highly recommend this property. Amazing experience!!
John H wrote a review on August 16, 2019
Trip Type: Couples

For a pure (first time) tourist: perfect

The hotel is very conveniently located near two subway stations and a very easy walk to the Times Square area. The rooms are clean and neat but are small. They're not comfortable to sit in and lounge. The bed, king sized, was very very comfortable. The rooms are all 'smart' being controlled by a tablet, which was novel and cumbersome. The alarm function never seemed to actually for work example. The only real negative was with the sink, normal use (washing hands or face) created a large amount of splash back and run off,making for a mess. Other than that a great choice. The staff were very nice to me and my girlfriend.
Road09318337896 wrote a review on August 15, 2019
Trip Type: Solo travel
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Best stay!

Everything so very fine. Room big enough for a city trip. Clean. Tasteful. Good shower. Awesome bed. Best situated close to Times Square and close to all Broadway Theaters. As I came there to watch many Broadway Shows this was the best choice - all theaters in close walking distance. Friendly stuff. Nothing more to say. Simply super.
ladytravelerMN wrote a review on August 13, 2019 Minneapolis, Minnesota
Trip Type: Friends getaway
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Best hotel experience I've ever had!

I could not rave enough about how perfect this hotel was for our trip. We just needed a place to sleep at night, so we were prepared for a small room. But we didn't find the size to be a problem at all! It totally lived up the promise that it would have everything we actually wanted in a hotel and none of the extras we don't really care about. The room was super clean, the shower was great, the toiletries/extras in the room were awesome. The storage space was perfect. All the charging station options were great! The blackout blinds were awesome. We took advantage of the main floof canteen a couple times and the rooftop as well. The rooftop in particular was GORGEOUS. The location was extrememly convenient and central. All the employees were fantastic. This was seriously one of the most positive hotel experiences I've ever had! I will definitely seek out a citizenM hotel again.
JudyW1301 wrote a review on August 12, 2019 Dunedin, Florida
Trip Type: Couples
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Great Night Stay

Location was amazing, close to Times square, subways, 30 Rock, Hell's Kitchen, etc. The beds were very comfy and XL is right! The decor is fun. Not sure this would be recommended for families, but buisness, couples a definite yes.

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.