citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #25 of 511 hotels in New York City #25 of 511 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

4,783 Reviews #25 of 511 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3524
  • Very Good
    990
  • Average
    170
  • Poor
    56
  • Terrible
    43

Recent Reviews

tw1124 wrote a review on July 16, 2020
Trip Type: Solo travel

Will definitely be coming back!

The room was clean (I’m a germaphobe). I love the technology—everything was controlled through the iPad. I LOVE the fact that you can lower the blinds—it made my room almost pitch black and I slept...
tblack644337 wrote a review on July 04, 2020 New York City, New York
Trip Type: Business

Horrible place

Need to be reviewed by the board. Better workers respect reviews consideration call backs overall let down sadly poor service no need to still be in business a overall shame ghetto place ghetto...
noags015 wrote a review on May 04, 2020 Marietta, Georgia
Trip Type:

Nice Hotel At A Reasonable Price

We had a terrific stay here. Hotel was modern and staff could not have been nicer and more helpful. Ray the bartender at the rooftop bar was outstanding. The cookies upon arrival and complimentary...

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.