Quick Trip & Great Stay
From the moment that I arrived to the citizenM property, I felt as if I was part of their family. Great job to the entire staff for creating such a welcoming environment. Every single person I encountered was very friendly. The hotel was cleaned to perfection and the food was amazing. GREAT JOB!
Great spot in the middle of it all.
This Hotel was really impressive with how much they did with the small spaces. An IPad is waiting in the room to control lights, tv, blinds, mood lighting. Not a hotel I’d stay at, with anyone other than someone I am super close with. Not any privacy. The rooftop bar has good drinks and better views.
Another Fantastic Stay at Citizen M!
Second time I've stayed here and will definitely stay here next time I'm back in New York. Super comfy bed, spotlessly clean room, very friendly and helpful staff, cool roof top bar and the location could not be better - round the corner from Times Square. Would recommend to anyone looking for a brilliant location and fantastic hotel in NYC!
Great stay
Stayed in new York for our honeymoon. Great location just beside access to subway and main part of times square. Room was great for all we actually were in it. Small in comparison to other locations etc but very good for new York. Has a fridge and hair dryer etc so was very good, all things in room are controlled by a tablet so handy being in bed and sorting out the temperature, lights, blinds etc. Bed was massive, storage under bed, 2 small cupboards shelving under sink area etc so good to put all the things we purchased while we were there.only small downside was no room service, but can go down for food any time of day or night we were just lazy haha would def recommend
The best hotel - Thank you!
The service was exceptional and the staff was very friendly! The bed was so comfortable and the room was very clean. I thought the room would feel much smaller, but it was the perfect size! We enjoyed affordable drinks that were also delicious. We will be back!!
Policies
Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
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3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.