citizenM New York Times Square

New York City Hotel
citizenM New York Times Square #28 of 507 hotels in New York City #28 of 507 hotels in New York City
Star ratings explained
218 West 50th Street New York, NY 10019
(212) 461-3638

Why we like it

  • Perfect for anyone who wants a mountain of style to go with their substance
  • Cozy ultra-modern rooms are like mini theme parks full of cute bells and high-tech whistles
  • You get a selection of free movies in your room each day
  • The rooftop bar is a ultra hip place to drink and mingle
  • Rain showers are super refreshing after a day in Manhattan

What you need to know

  • Everything in the room is controlled by a "mood pad" that adjusts lighting (brightness and color), blinds, AC, and a bunch more
  • The lobby functions like a sort of living room, and is a very convivial space
  • Rooms make the most of their space, but that space is only as wide as the bed at the end
  • Unlimited adult movies are included. Make sure to opt out if you have kids in tow
  • This is definitely an experience hotel. You'll only get the most out of it if you invest in the spectacle

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free


A stay here places you firmly in theater country. You will be able to reach at least a half-dozen theaters without crossing more than a single street. Broadway itself lies at the end of the block to the east. This is a hotspot for the drama enthusiast. Metro stations are located on either end of the block, with easy access to an assortment of Manhattan highlights.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.6 mile

Property Amenities


  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities


  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding


  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone


  • Daily housekeeping


citizenM New York Times Square

4,613 Reviews #28 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • 2019 Certificate of Excellence

Recent Reviews

reefsharkDublin wrote a review on December 04, 2019 Dundalk, Ireland
Trip Type: Couples

Can't wait for next stay

This hotel has the wow factor from the minute you step inside. Engaging staff who went the extra mile each and every time. We loved everything. The roof top bar was awesome, infact it was almost too tempting to stay here all night. We won't look anywhere else when we are fortunate enough to return.
HFLauritzen wrote a review on November 30, 2019 Bergen, Norway
Trip Type: Couples

Worth it!

What is best than to wake up looking out a massive window to one of the greatest cities in the world? And controlling everything with an iPad... I mean citizenM is truly an amazing hotel, in a great location. I must say that it is worth the cost for it's location and quality.
mommythi wrote a review on November 29, 2019
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
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Perfect Stay in Times Square for Couples

Convenient location, friendly and attentive staff, great room design to maximize small space, huge window, gigantic XL King sized bed, everything was perfectly clean and organized. Couldn't have had a better stay!
Reefshark wrote a review on November 28, 2019 Dublin, Ireland
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Quirky luxury

I can't say enough about this hotel. If we hadn't ventured outside our whole trip it still would have been awesome. The rooftop bar is sensational. Bedrooms small but adequate given the cost with the most comfortable bed & bedding. We were on the 14th floor and the views were incredible. Can't wait to return and will rave to one and all about our stay there
SteveS608 wrote a review on November 28, 2019 Colchester, United Kingdom
Trip Type: Business

Cracking location

Stayed here for a few days in October for a business was trip. I have stayed in other citizen m hotels so knew what to expect, and wasn’t disappointed. Very friendly staff, clean room, expensive but very cool rooftop bar, and a fantastic breakfast selection with great barista coffee. Located 3 mins walk from Times Square so great for sightseeing. Would definitely stay there again.


Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.