Property Amenities


  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities


  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding


  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone


  • Daily housekeeping


citizenM New York Times Square

5,342 Reviews #134 of 539 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
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  • Value
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Recent Reviews

Drew B wrote a review on October 01, 2023
Trip Type: Family

Good but not Great

Rooms are tiny with very very limited desk/counter type space to set things on. The fixed lampshades were terrible and only seemed to get in the way of providing more desk/counter space. Bathrooms...
Cosmopolitan816829 wrote a review on October 01, 2023
Trip Type:

Location Location Location

A delightfully quirky and affordable boutique hotel in the heart of Times Square. Tiniest room ever, but it was clean and everything worked even if it took a minute to figure out how. The staff was...
kathrynwithak7 wrote a review on September 29, 2023 Southampton, United Kingdom
Trip Type: Solo travel

Due to lift noise could not sleep

Due to lift noise could not sleep. asked to be moved and they were full. disappointed. money over customer satisfaction. had booked months ago. Nice décor. Helpful team. Good Location...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.