Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

5,546 Reviews #148 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3985
  • Very Good
    1158
  • Average
    239
  • Poor
    93
  • Terrible
    72

Recent Reviews

Roger B wrote a review on November 18, 2024
Trip Type: Couples

Great stay at citizens New York Times Square

Cozy but very functional, new, clean, and comfortable hotel in perfect location for theatre-goers. The hotel has great amenities.
aaronvaldez1av wrote a review on November 13, 2024
Trip Type: Couples

First timers in NYC

It was our first time visiting and made this choice of hotel last minute. WILL NOT REGRET IT. This hotel’s location is the best you can get for the price and the luxurious vibe it gives. Everything...
sandramk2016 wrote a review on November 10, 2024 Tubingen, Germany
Trip Type:

Warmth and kindness like family

Always love coming to CitizenM in Times Square (as well as Amsterdam and London). It feels like coming home. A beautiful lobby, workspace and warmth to all who enter their doors. I especially want...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.