Property Amenities

Activities

  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bathroom

  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone

Services

  • Daily housekeeping

Reviews

citizenM New York Times Square

5,443 Reviews #135 of 547 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3924
  • Very Good
    1136
  • Average
    227
  • Poor
    88
  • Terrible
    68

Recent Reviews

lgenitoni wrote a review on April 20, 2024
Trip Type: Business

Very nice hotel

All good, a bit expensive but all good: position, room breakfast, hall with a lot of space for drink and work
james71200 wrote a review on April 02, 2024 London, United Kingdom
Trip Type:

A great experience...

This was my 5th stay at this CitizenM. Last year I knocked the rating down one becuase there was noisy building work, but now this is completed and it's back to its usual great self. Comfy beds...
5manuela310 wrote a review on April 01, 2024
Trip Type: Family

best hotel in new york

Both the location as well as the service is top in this hotel. I have almost never experienced such a nice staff ever before. The rooms are also very modern and quite luxurious, even though they are...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.