Property Amenities


  • 24-hour fitness facilities

Food and drink

  • Coffee/tea in common areas
  • Restaurant
  • Shared microwave

Property services

  • 24-hour front desk
  • Coffee/tea in common areas
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Television in common areas

In-Room Amenities


  • Designer toiletries
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding


  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Digital TV service
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time
  • iPad
  • Phone


  • Daily housekeeping


citizenM New York Times Square

5,263 Reviews #126 of 531 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • 2022 Travelers Choice

Recent Reviews

jamesk712 wrote a review on May 08, 2023 London, United Kingdom
Trip Type:

My regular NYC hotel

This was my 4th stay at this hotel. Great location, comfy beds and very friendly staff. I had breakfast on this trip (which I'd not had before) - good selection for the price and although the...
David K wrote a review on May 05, 2023 New York City, New York
Trip Type:

Citizen M The Bowery

I love this hotel. The check-in was fast even for someone who is not used to the high tech system. The rooms are exceptionally clean and the bed is comfortable and oversized. Everything in the room...
R859UIteresag wrote a review on May 01, 2023
Trip Type: Friends getaway

Cool place to stay for the young travelers

Tiny quarters give you more of a college dorm feel versus luxury. If you are young or a couple you’ll be fine, my friend and I had to survive, definitely got to know each other better 😆 While I...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.