W New York - Times Square

New York City Hip Hotel
W New York - Times Square #345 of 510 hotels in New York City #345 of 510 hotels in New York City
Star ratings explained
1567 Broadway At 47th St New York, NY 10036
(212) 930-7400

Why we like it

  • This is a perfect business travel choice
  • Very chic, excellent decor
  • Rooms are cozy and comfortable
  • On-site bar and spa let you blow off some steam
  • Very clean and well-kept property

What you need to know

  • Beware of moving anything on the mini bar, it will charge you if you displace anything
  • Drinks are pricey at the on-site bar
  • Rooms are on the small side
  • In-room toiletries are by Bliss
  • Conference spaces are available if you need to make a business presentation

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

With a stay at W New York - Times Square, you'll be centrally located in New York, steps from Broadway and 5 minutes by foot from Times Square. This 4.5-star hotel is 0.4 mi (0.7 km) from Rockefeller Center and 0.6 mi (0.9 km) from Central Park.

Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Bathroom

  • Bathrobes
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar

Reviews

W New York - Times Square

4,909 Reviews #345 of 510 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2072
  • Very Good
    1506
  • Average
    700
  • Poor
    387
  • Terrible
    244
  • GreenLeader Silver level

Recent Reviews

Brend482 wrote a review on March 21, 2020 Arlington, Virginia
Trip Type: Business
  • Value
  • Sleep Quality
  • Service

Central location

The W at Times Square is in a great location right in the middle of Mid-Town Manhattan. As a hotel, it's nicer than a standard Marriott, but not super-luxurious. You have to go up an elevator to the lobby in a cool street entrance with a feature that makes it seem underwater. Another bank of elevators goes to the rooms. This is moderately annoying but not a big deal. The rate I got was pretty good, but beware the massive $29 "urban fee" - you do get a "free gift" (a pair of gloves and bag) and $25 cocktail credit at the bar, but I'm going to keep calling out automatic hidden fees like this until hotels stop adding them or they are made illegal.

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello Brend482, Thank you for your recent stay at W New York - Times Square. Located in Midtown Manhattan, our guests can discover the endless attractions of the Big Apple, including Carnegie Hall, the Museum of Modern Art, Radio City Music Hall and much more. We are thrilled our supreme location helped to make your stay so memorable. We are always looking for ways to improve our guest experience, and we appreciate your illuminating review. We look forward to your next visit and wish you all the best with your travels. Best Regards, Christine Devers Complex General Manager

Chasing_the_Sun_2011 wrote a review on March 17, 2020 Seattle, Washington
Trip Type:
  • Rooms
  • Location
  • Service

Fine Stay - Nothing Too Special

Room was fine. We got a nice corner room with a view of the Hudson River. Bed was VERY uncomfortable. On top of an uncomfortable bed, the bed covers are very light. We should have asked for another down comforter. Overall didn't make for a real comfortable sleep. I'd prefer to stay at the Westin Times Square or the Westin Grand Central.

TeamMarriott, General Manager at W New York - Times Square, responded to this review

Dear Chasing_the_Sun_2011, Please accept our sincere apologies for the problems you encountered with the comfort of our mattress and linens. We have shared your comments with our style department to ensure our Talent is continuing to create the Whatever/Whenever experience you have come to expect from us. It was a pleasure to welcome you, and we hope to have the opportunity to be of service to you the next time you are in NYC Times Square. Best Regards, Christine Devers Complex General Manager

Flintty wrote a review on March 15, 2020 Istanbul, Turkey
Trip Type: Couples

Music/Fashion/Design

If you want to scape from the tradition kind of hotels, W is the best place to go with! Cool ambience, cool staffs, foods are amazing and bar are stunning, pricy? I can say no! Its just the same as other hotel price, Kudos! We surely come back!

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello Flintty, Thank you for choosing W New York - Times Square and for your excellent review! We are glad our unique and fresh style added to the enjoyment of your visit. Great service combined with an energetic and vibrant atmosphere is what we want to be known for. We look forward to seeing you again soon. Best Regards, Christine Devers Complex General Manager

EduardoHSoares wrote a review on March 05, 2020 Baltimore, Maryland
Trip Type: Business
  • Rooms
  • Value
  • Service

I had an amazing time

NYC is known to be overpriced, rooms super tiny and most of the hotels having very old structures. Well that is not the case with W in Times Square. Hotel is very nice, with the hipster vibe. Once you get to the hotel, you have to take an elevator to go to the lobby, and once the doors of the elevator open, you realize how cool the hotel is. The front desk team was very nice, very polite and respectful. A shoot out to Mr. Kishan that made me feel like I was home. My room was fantastic, with an incredible view to Times Square. Internet was fast enough, amenities are awesome, gym is excellent and you will also have an exclusive excess to the restaurants, which it is awesome. The only thing that could be better are the prices of the wine glasses at the bar, but well, you are in NYC so you cannot expect to have cheap drinks. BTW, location is fabulous. I totally recommend it. You will have a great stay,

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello EduardoHSoares, Thank you for the 5-star review! We love that you had an unforgettable stay at W New York - Times Square. We are very proud of our Talent, as they are always raising the bar with their devotion to outstanding service, and I will gladly share your igniting compliments with our Welcome Agents, especially Kishan. We are also delighted that you enjoyed our supreme location, exceptional amenities, premier in-house restaurants, and could relax in our electric accommodations and take in panoramic views of world-famous Times Square. Thank you once more for your glowing recommendation; we can't wait to hang out with you again soon! Best Regards, Christine Devers Complex General Manager

Ambassador748568 wrote a review on March 04, 2020
Trip Type:
  • Sleep Quality
  • Cleanliness
  • Service

Fantastic location!

I would stay here again. The beds and pillows are super comfortable, staff were very friendly and advised good places to dine. It was my birthday and when I arrived they put us on the 57th floor (the highest floor) and there was a birthday card and a bottle of champagne on ice for me - how nice is that?! Room was cleaned daily with clean towels. The location was just perfect walking distance from everything you need. I'd stay here again, thank you W team :)

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello Ambassador748568, We wish you a very happy birthday! Thank you for the magnetic review and for choosing W New York - Times Square for your birthday celebration! Our limitless desire to provide a stellar experience is exhibited by our Talent, and they will be thrilled to know they added a special touch to your Whatever/Whenever experience. We are also delighted you were able to take advantage of our prime location and could kick back in our electric accommodations. Thank you once more; we can't wait to hang out with you again soon! Best Regards, Christine Devers Complex General Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.