W New York - Times Square

New York City Hip Hotel
W New York - Times Square #345 of 509 hotels in New York City #345 of 509 hotels in New York City
Star ratings explained
1567 Broadway At 47th St New York, NY 10036
(212) 930-7400

Why we like it

  • This is a perfect business travel choice
  • Very chic, excellent decor
  • Rooms are cozy and comfortable
  • On-site bar and spa let you blow off some steam
  • Very clean and well-kept property

What you need to know

  • Beware of moving anything on the mini bar, it will charge you if you displace anything
  • Drinks are pricey at the on-site bar
  • Rooms are on the small side
  • In-room toiletries are by Bliss
  • Conference spaces are available if you need to make a business presentation

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

With a stay at W New York - Times Square, you'll be centrally located in New York, steps from Broadway and 5 minutes by foot from Times Square. This 4.5-star hotel is 0.4 mi (0.7 km) from Rockefeller Center and 0.6 mi (0.9 km) from Central Park.

Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Bathroom

  • Bathrobes
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar

Reviews

W New York - Times Square

4,875 Reviews #345 of 509 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2061
  • Very Good
    1497
  • Average
    694
  • Poor
    383
  • Terrible
    240
  • GreenLeader Silver level

Recent Reviews

keshashah wrote a review on January 10, 2020 Mumbai, India
Trip Type: Friends getaway

Nice

Love the hotel love the staff were there one of the best hotel I have ever seen highly recommend this hotel the ambiance is very good the food is very good the rooms over there are very good so sweet is very nice

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello keshashah, Thank you for sharing such a delightful review! We love that you had a memorable experience and that we met your expectations with our vibrant accommodations, dynamic dining, and our Talent's limitless hospitality. Thank you once more for your glowing recommendation, and we look forward to your return. Best Regards, Christine Devers Complex General Manager

susankU602HZ wrote a review on January 07, 2020 Dallas, United States
Trip Type: Business

Best place to stay in Time Square!

I love this place. The staff is super friendly. Everyone from the bartender to the cleaning staff are super nice. The rooms are stylish and in good condition. It is Time Square, so it’s a bit of a hassle trying to get to business meetings. But if you need to be or want to be in Time Square this is the place. I’ve stayed at most of the other big hotels in the area and I keep coming back here!

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello susankU602HZ, Thank you for continually making the W New York - Times Square your home away from home. We are exhilarated to know we far exceeded your expectations with everything we had to offer, and are thrilled you had an unforgettable experience with us. We love that you enjoyed our electric accommodations, vibrant location, and our Talent's dedication to supreme and limitless service. Thank you once more for your continued patronage, and we can't wait to hang out with you again soon! Best Regards, Christine Devers Complex General Manager

Patty W wrote a review on January 07, 2020
Trip Type:
  • Sleep Quality
  • Cleanliness
  • Service

Comfortable - Great Views

We went to the W on Times Square the week before Christmas. Normally I do not like to go to Times Square, but we were with friends and had a great time despite the crowds. And yes, the streets in the area were insanely crowded. The hotel was very clean, the temperature comfortable. The bed was comfortable as well. It's a dark hotel, low lights everywhere which is something that I'm not a fan of.(Lighting in the room was great though). Service was good, the people were solicitous. We ate at the onsite restaurants which were delicious. We had a view of the street that Hamilton is playing in. We went to see the Rockettes Christmas program which was great. I admit, it is a good location as far as proximity to fun. My favorite thing about the W was a bellman named Frank (Francis!) He just made us smile he was so great. Not just because he was a hard worked, which he was, but he just seemed to happy to be there helping us. It's a gift to us all! Wish all employees had that attitude!

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello Patty W, Thank you for the wonderful rating for W New York - Times Square. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service, prime location, bold accommodations, and dynamic restaurants. We are also charmed to read your kind compliments about our Welcome Agent-Frank. Stop by again soon; we will be looking forward to it! Best Regards, Christine Devers Complex General Manager

dirkbjr wrote a review on January 05, 2020
Trip Type: Couples

Great location, great view from corner room

Located right in the middle of Times Square with a really big Starbucks just across the street. We had a corner room on the 31st floor that had a great view of the Hudson River and also a view of Times Square itself. We could even look straight down and see the Rodgers theater that we had show tickets for that evening. There seems to be an army of people working for the hotel, out front, in the lobby and at the desks... who are ready to help with anything you need. There is a lobby bar called the Living Room. There are a couple restaurants downstairs but your ($25/night) destination fee credit cannot be used there - only can be used at Lobby Bar. However, you can charge your meals to the room from the Blue Fin restaurant. I’m not sure about the Dos Caminos restaurant. The room was a decent size and the shower was good, though we were not fans of sliding doors on bathrooms or that the bathroom walls were smoked glass. One strange thing about the hotel is that the twisty hallways for the guest rooms were very dimly lit. The valet parking is $75/night , which is pretty typical for NYC.

TeamMarriott, Manager at W New York - Times Square, responded to this review

Hello dirkbjr, Thank you for choosing to stay at W New York - Times Square. We are thrilled to know you were impressed with our amazing Talent, modern accommodations with fantastic views and that our never boring location added to your stay. We also appreciate you pointing out our on-site restaurants and that you liked The Living Room Bar. We are always looking for ways to amplify our guest experience, and we are grateful for your feedback. We look forward to seeing you again soon. Best Regards, Christine Devers Complex General Manager

kbsny3 wrote a review on January 03, 2020 Toronto, Canada
Trip Type:
  • Location
  • Cleanliness
  • Service

Location, not much else

Went into city for holidays right in Times Square so location is ideal if you want to be right there. Hotel was clean, room was okay. Halls are dark and don't feel safe. As Marriott members was disappointed in amenities and lack of a lounge/breakfast. Traveling with a teenager was disappointing only amenity provided could be used at the bar. Bar staff was attentive and nice but atmosphere and music were lacking. When we checked in they didn't have a double available, 'upgraded' us to corner room with 2 windows. Roll-away barely fit in room and 2nd window had view of construction on neighboring roof.

TeamMarriott, General Manager at W New York - Times Square, responded to this review

Hello kbsny3, Thank you for choosing to stay with us; we appreciate you sharing your thoughts about your experience. We were disheartened to read that we did not live up to the high standards that we hold for ourselves, and we apologize your stay was anything short of excellent. Please know that we have taken your concerns to heart and we are working to make the appropriate corrective steps. Although we know apologies do not change your experience, we hope you will consider giving us another chance to deliver the vibrant, memorable experience that we are known for. Best Regards, Christine Devers Complex General Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.