Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Bathroom

  • Bathrobes
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar

Reviews

W New York - Times Square

5,076 Reviews #364 of 562 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2109
  • Very Good
    1544
  • Average
    726
  • Poor
    410
  • Terrible
    287

Recent Reviews

David S wrote a review on July 06, 2024 Franklin, TN, United States
Trip Type: Family

Bad service, terrible experience AVOID

On arrival, our front desk agent was barely audible, mumbled, spoke in deep tones and very quickly. He went on and on about a destination charge that is not very prominent on any booking pages to...
Gavin K wrote a review on July 05, 2024 Douglas, United Kingdom
Trip Type: Friends getaway

It was a great hotel/place

The w hotel was a great hotel in right in time square we arrived there around 11 we got a worker to bring us to our room and the worker showed us our room and if you are the last people to arrives...
Jcsvet wrote a review on June 29, 2024 Luxembourg City, Luxembourg
Trip Type: Business

If the price is right otherwise choose less chaotic location and modern rooms

Centrally located but in a very chaotic area. The rooms need refreshing. Pros: - central location - trendy feel - decent size rooms - lots of restaurants, bars, cafes nearby Cons: - Times Square...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.