Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Bathroom

  • Bathrobes
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar

Reviews

W New York - Times Square

4,972 Reviews #348 of 515 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2081
  • Very Good
    1519
  • Average
    711
  • Poor
    400
  • Terrible
    261
  • GreenLeader Silver level

Recent Reviews

Christine G wrote a review on September 20, 2022 Montreal, Canada
Trip Type: Couples

Worth it

Great hotel, great location, clean and good service. Staff very friendly and helpful. Bed very comfortable. Room clean. Room service was great. The valet and guys at the door were fantastic. Bar was...
WillieEsp wrote a review on September 11, 2022
Trip Type: Couples

More to desire

Great location for a person seeking the heart of Times Square. There are various levels of rooms so don’t be offended if you don’t book a city view and then get a window with a view of a building...
Edwin R wrote a review on August 29, 2022
Trip Type: Couples

Rooms are not suitable for good sleep

The a/c was fixed at a high temperature and was not able to control to mu comfort temperature. Try calling one night without any answer. Took a bottle from the mini fridge that was labelled at $9...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.