InterContinental New York Times Square

Midtown Luxury Hotel
InterContinental New York Times Square #233 of 507 hotels in New York City #233 of 507 hotels in New York City
Star ratings explained
300 W 44th St New York, NY 10036
(212) 803-4500

Why we like it

  • All this space and huge windows? Palatial accommodations indeed
  • The on-site bar offers signature cocktails and a range of delicious entrees
  • Remarkably peaceful despite a prime location in the middle of The Big Apple
  • Treat yourself to a makeover courtesy of Nomi-just a phone call away
  • Stick to your workout routine, the gym is spacious and has state-of-the-art equipment

What you need to know

  • The building is Leed certified-the hotel values environmental friendliness
  • Rain showers and anti-steam mirrors bring luxury into the bathroom
  • There is a breakfast buffet available for $40 if you don't want to take your chances with nearby restaurants
  • Plenty of little touches like robes, slippers, and a minibar make evenings comfortable
  • Wifi is available for $15 in your room

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

This hotel, just a few blocks from Times Square, is in the heart of New York's theatre district. In addition to Broadway Theatres, there are plenty of restaurants and shops nearby, as well as famous attractions like Central Park and Rockefeller Station. The 42 St subway station and Port Authority Bus Terminal are a block away, making it easy to explore the rest of Manhattan or get out of town.

  • Distance to Times Square: 0.2 mile
  • Distance to Central Park: 0.9 mile

Property Amenities

Property services

  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities

In-Room Amenities

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Individually furnished
  • Individually decorated
  • Rainfall showerhead
  • In-room climate control (heating)

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Free local calls
  • iPod docking station
  • Pay movies
  • Flat-panel TV
  • Premium TV channels
  • HDTV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Shower/tub combination

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

InterContinental New York Times Square

7,109 Reviews #233 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3655
  • Very Good
    2178
  • Average
    765
  • Poor
    280
  • Terrible
    231
  • GreenLeader Gold level
  • 2019 Certificate of Excellence

Recent Reviews

anapapa1979 wrote a review on December 03, 2019 Houston, Texas
Trip Type:
  • Location
  • Cleanliness
  • Service

Amazing Birthday Trip to NYC!!!!!

Excellent location, many attractions within walking distance and subway a few steps away from hotel entrance. Not sure about the other reviews here but our room was clean, service superb, and room was very quiet. We slept very comfortably our 5 nights. I would definitely stay here again. We want to give a special shutout to Kat at concierge services who made our stay even more memorable. She helped me put together a special welcome for my husband who turned 40 during our stay. She texted me to make sure it was a surprise for him. We were all very happy! Thank you Kat! :)
Yvonne_Div wrote a review on December 02, 2019 Dublin, Ireland
Trip Type: Couples

Awful place

I don’t understand how this hotel is rated 5 star, it’s comes nowhere near 5 star standard in any respect (except prices). The hotel is awful and I will never return. Bathroom dirty and lots of dust, bed sheets torn, previous reviewers comments about the dirt are all correct. Room service is a joke, phones switched off at 6am so they won’t have to accept orders and do any work, my partner had to get out of bed, get dressed and go downstairs to reception to place a room service order, absolutely ridiculous! The previous morning we went downstairs for breakfast, I wanted to sit at a table not a high stool at bar, there were lots of empty tables in dining room, however we were told tables for 2 were full and the 10+ empty tables of 4 were for family guests of 4 not for couples. How can they think breakfast on high stool at bar is 5 star? Food standard mediocre. Ladies toilet in dining room is unisex and filthy, I couldn’t use it and had to go upstairs to bedroom, the below standard toilet up there was better than filthy one downstairs. Key cards don’t work, we needed to get new key cards on 3 different occasions on day one, girl at reception says they are getting a new key card machine NEXT YEAR.... Staff all very disinterested and unhelpful (exception being guy who did eventually bring our room service). In summary, I’m completely baffled as to how this hotel could have achieved a 5 star status as it does not come anywhere close PS: I had to rate 1 star in this review, trip adviser would not let me rate zero which is what it should be rated

AlexK6632, Public Relations Manager at InterContinental New York Times Square, responded to this review

We appreciate the feedback, Yvonne. We're deeply disappointed you had such challenges during your time with us. We regret that your room wasn't refreshed properly. We hold ourselves to a much higher standard so we'll address your concerns with our team to help us rectify these problems moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Alex K Social Media Manager

milliedao wrote a review on November 27, 2019
Trip Type:

The cleaning quality is very low!

The cleaning quality is low Housekeeper is not friendly. Toilet paper is also very dirty... Don’t have refrigerator, only minibar with full drinks. Have good location, near Times Square. Doorman is nice.

AlexK6632, Public Relations Manager at InterContinental New York Times Square, responded to this review

We appreciate your feedback, Millie. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests. Alex K Social Media Manager

mxglobetrotter wrote a review on November 26, 2019 London, United Kingdom
Trip Type:
  • Rooms
  • Sleep Quality
  • Service

Best value/location

We made a reservation at this Intercontinental hotel by mistake (we were going for the other Intercontinental in NY), however we were greatly impressed. The location is wonderful as you can walk to Rockefeller Square, Bryant Park, Times Square, etc. It is also quite! We slept so good which was impressive given the busy location of this hotel. The rooms are huge and clean. The bar at the hotel is also good for pre-dinner or pre-theater drink. It's not really our style of hotel, but we wouldn't mind coming back.

AlexK6632, Public Relations Manager at InterContinental New York Times Square, responded to this review

Thank you for sharing! We're delighted to hear that you had a wonderful experience at InterContinental New York Times Square! We're so glad you enjoyed our prime location and clean rooms. We strive to provide our guests with the best possible experience, so this is great to hear. We'd love to share an even more fantastic visit with you in the future. Have a beautiful day! Alex K Social Media Manager

Pfamfive wrote a review on November 24, 2019 Minneapolis, Minnesota
Trip Type:

If you need to stay near Times Square . . .

This is a great choice! Helpful staff, clean, updated, quiet rooms (anywhere near Times Square can be noisy but the rooms are muted). Sky View level affords beautiful city views. Comfortable beds. Coffee makers in each room. Bathroom was very roomy- large shower but no tub (sky view room with 2 double beds). Two blocks from the center of Times Square. Heading west two blocks, you can escape the tourists and enjoy a quiet dinner. When you regularly travel to NYC for theatre and fun and you find the right place, you keep coming back. I will continue to come back. Only blip--high speed internet went out periodically and not at peak times either.

AlexK6632, Public Relations Manager at InterContinental New York Times Square, responded to this review

Thanks for the great review! It's wonderful you enjoyed your stay at InterContinental New York Times Square so much! We strive for excellence so we're thrilled you appreciated not only our helpful service and comfortable rooms, but also our prime location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day! Alex K Social Media Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.