Property Amenities

Property services

  • Laundry facility - coin operated
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

4,176 Reviews #313 of 559 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1881
  • Very Good
    1300
  • Average
    514
  • Poor
    263
  • Terrible
    218

Recent Reviews

vinit77 wrote a review on August 31, 2024 Rourkela, India
Trip Type: Family

A great property which lacks the Marriott spirit

I have been a regular visitor to the Accor group of hotels & more so of the Marriott brand .But the hospitality at this property was quite contrary to the Brand ethos . The check in was smooth but...
Julio R wrote a review on August 29, 2024
Trip Type:

Excellent location and staff treatment

The hotel is exceptional, both the location and the attention of the staff (especially Pei and Alex) at the reception. They answer any questions and help you with your sightseeing in the city. I...
Jhayestrips wrote a review on August 25, 2024
Trip Type: Family

Best Hotel in Times Square

I would write my experience five out of five. The level of service given by this entire staff is absolutely amazing from the bell men all the way up to the Director, Mr. Carl this staff was top...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.