The Westin New York at Times Square

Midtown Convention Hotel
The Westin New York at Times Square #285 of 509 hotels in New York City #285 of 509 hotels in New York City
Star ratings explained
270 W 43rd Street New York, NY 10036
(866) 837-4183

Why we like it

  • This is a very distinctive hotel, with an unusual shape and palette
  • The decor is fashionably contemporary
  • Between the mini bar, room service, and on-site dining, there are plenty of convenient ways to ditch your hunger
  • Corner rooms have fantastic views
  • Rooms are a generous size for New York

What you need to know

  • Breakfast is available, but not complimentary
  • The coffee/tea facilities and the mini bar in your room should handle your cravings
  • A $30 credit is provided each day for use toward drinks, food, and mini bar charges
  • Security is great, you'll be very safe during your stay
  • There is great access to mass transit from this location

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

There is a good mix of options available at this location. Not only will you find an abundance of theaters and restaurants, you can easily navigate to Times Square. There are some signature eateries nearby, like Carlo's Bakery and Carmine's Italian. Mass transit is abundant, with plenty of subway lines and a bus depot within an easy walk. The Port Authority bus stop also has subway access and is your closest stop.

  • Distance to Times Square: 0.1 mile
  • Distance to Central Park: 0.9 mile

Property Amenities

Property services

  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

3,770 Reviews #285 of 509 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1718
  • Very Good
    1218
  • Average
    454
  • Poor
    217
  • Terrible
    163
  • GreenLeader Platinum level

Recent Reviews

chobrien5 wrote a review on January 08, 2020 Tampa, Florida
Trip Type: Couples

Great Location. Friendly service

Stayed for 2 nights for the first weekend of 2020. Room was comfy and spacious for area. Lobby area was well appointed and welcoming. Luis at the check in desk was super and courteous. Great location in the heart of Broadway and Times Square. We’ll be sure to come back.

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear chobrien5, We are thrilled to read you loved our intuitively designed guestrooms as well as our welcoming lobby while the transcendent service provided by Luis upon arrival, exceeded your expectations. We will surely share your kind compliments with him. It is also nice to know our invigorating location in the heart of Broadway within walking distance of 40 theatres and world-famous shops and restaurants perfectly suited your plans for the weekend. It was a pleasure hosting you, and all of us at The Westin New York At Times Square, look forward to your next visit. Be Well, Michael Wlodkowski General Manager

834michaelm834 wrote a review on January 08, 2020 London, United Kingdom
Trip Type: Couples

$45 , the most expensive sngle Expresson in the world !!

Do not order any room service from this hotel...ever !! I ordered one single expresso and was billed $45 ! ! It was correct. In addition the concierge will not get you a yellow taxi...instead, they will advise you ask them for a private tazi service instead and will profit from this too. The most corrupt money grabbing concierge I have ever encountered. Do not use this hotel for concierge or for room service, you will be out of pocket BIGTIME !!

TeamMarriott, Manager at The Westin New York at Times Square, responded to this review

Dear 834michaelm834, We regret to learn the room service order you placed came as a surprise to you. We list all our prices on our menu's and we will be sure this is better communicated moving forward. Please also know it is against the law for an NYC hotel to hail a taxi cab. You yourself can hail one from the street as there are usually many lined up waiting for a fare. We can, however, offer to call a private car service for your convenience. We apologize if this was not clearly explained at the time of your inquiry. We can assure you this is not a hotel policy to increase profits but a city-wide law. Thank you for being our valued guest and we hope the remainder of your stay was a pleasant one. Happy New Year and we hope to welcome you back soon. Be Well, Michael Wlodkowski General Manager

ravishA380 wrote a review on January 07, 2020
Trip Type:

M-A-N-H-A-T-T-A-N .... CENTER OF EVERYTHING

One of the Best property of Westin Hotel.. just near to most of the attractions.. Ripley's belive it or not,Madame Tussuad, AMC cinema... Broadwalk .. TIMES SQUARE .....walking distance to... You name it you have it ...most of the tours starts outside the entrance ... Room Too Good Food Great Staff ... very helpful (sply conceirge Team is very helpful) Every penny worth...

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear ravishA380, We appreciate your loyalty to our brand and are pleased we could welcome you to The Westin New York At Times Square. We feel we offer a refreshing hotel experience in the heart of Midtown Manhattan, where all the action is, and we thank you for sharing your compliments for our hospitality and accommodations. We look forward to accommodating you again on your next visit to our vibrant city. Be Well, Michael Wlodkowski, General Manager

Tiffbooch wrote a review on January 07, 2020 New York City, New York
Trip Type: Family

Great Stay in the City!

After staying at numerous other hotels in the Times Square area I was recommended to stay at Weston by a friend who travels to New York city often. I could not have made a better decision. The Westin went above and beyond to make our stay a memorable one. Room was clean, spacious, the beds were extremely comfortable with enough quality betting on it for the best night sleep I’ve had in a very long time. Plenty of towels, toiletries, good channel selection on the tv, great view of Times Square. Wonderful location, walk out the door onto 43rd street and 8th Avenue dead set in the middle of Times Square! Halls & lobby areas were clean, quiet and well cared for! Couldn’t recommend it more! The $30 resort charge is absolutely worth it Especially because it could be used towards food and drinks either in the founder’s restaurant on the premises or through room service for breakfast. You also get tickets to Ripleys believe it or not, double Dekker bus tours, use of the gym and facilities. Definitely worth it, the $150 hold on my card was released the very next morning after check out, such a wonderful stay! We will definitely choose Westin again!

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear Tiffbooch, We are thrilled to read you loved our well-appointed luxury guestrooms and that our signature Westin Heavenly Bed® left you refreshed and invigorated for your time in our dynamic city. We are pleased our prime location in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants was perfect for your plans. It is also nice to know you enjoyed dining at our restaurant while you were impressed by our thoughtful amenities, especially our WestinWORKOUT® Fitness Studio. It was a pleasure hosting you, and all of us at The Westin New York At Times Square, look forward to your next visit. Be Well, Michael Wlodkowski General Manager

wiinks2 wrote a review on January 07, 2020 Thurmont, Maryland
Trip Type: Friends getaway

Girls Weekend

This hotel is beautiful. The staff were so friendly and polite. We had an issue with the noise from an adjoining room and Mary Jane could not have been more sympathetic. Moved us to another room right away and asked if we needed assistance with luggage, etc. everyone we encountered were top notch. Maggie the concierge was very helpful in directing us to different things as well. Gave us a map that turned into our bible for our stay. Can’t go wrong here

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear wiinks2, Thank you for making us a part of your girl’s weekend in NYC. We are thrilled to read your comments about the transcendent service you received from our team and how they exceeded your expectations. All of our associates at The Westin New York At Times Square are dedicated to going the extra mile in taking care of guests. Thank you for your kind compliments about Mary and Maggie. Please be assured we will pass on your comments to them. It was a pleasure hosting you, and we look forward to welcoming you back for another rejuvenating experience. Be Well, Michael Wlodkowski General Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.