Property Amenities

Property services

  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

4,099 Reviews #326 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1844
  • Very Good
    1290
  • Average
    501
  • Poor
    256
  • Terrible
    208

Recent Reviews

Twinfin2 wrote a review on December 04, 2023 Inverness, United Kingdom
Trip Type:

Fantastic stay - very quiet room :)

We checked out of the Hilton by Double Tree (it was awful) and into the Westin, Times Square. The hotel offered us a lovely, warm welcome. The room was excellent (11th floor), comfortable beds...
S3297VQjonathanr wrote a review on December 03, 2023 Kissimmee, Florida
Trip Type: Family

Cosy and warm with a lot of car horn

Would highly recommend staying at this hotel. We were greeted with a warm welcome from the friendly staff around the lobby and reception. Hotel rooms are spacious and the beds are comfy. If you’re...
jeffmU978PQ wrote a review on December 01, 2023 San Francisco, California
Trip Type: Business

Not What It Used To Be Like Many Marriott Properties

I just completed a 4 night stay at this hotel for a work trip. Prior to the pandemic, I used to stay at this property all the time for work so I was happy to come back. It used to be a true 4 star...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.