Property Amenities

Property services

  • Laundry facility - coin operated
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

4,188 Reviews #316 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1884
  • Very Good
    1302
  • Average
    516
  • Poor
    265
  • Terrible
    221

Recent Reviews

Bryn-Hughes wrote a review on November 05, 2024
Trip Type: Couples

Nice comfortable hotel in a good location. Spoiled by disgruntled lobby staff

Second time I’ve stayed here for marathon weekend. Expensive due to the event but unavoidable. Nice hotel, good location and friendly reception and housekeeping staff. Lobby staff expect a tip to...
bettymA6973QK wrote a review on November 04, 2024
Trip Type:

Perfectly Placed for all things NYC!

From the moment we arrived curb side the staff was incredibly helpful, kind, and seemed genuinely happy to be there. It was NYC marathon weekend, and while we weren't running, it was so fun watching...
suel220 wrote a review on October 31, 2024 Newcastle
Trip Type: Family

A great base to explore!

Good hotel in a great location, clean and functional and friendly staff. We had a 12th floor standard room (2 double beds) which was a good size so managed 3 of us living out of 2 suitcases for 5...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.