The Westin New York at Times Square

Midtown Convention Hotel
The Westin New York at Times Square #271 of 505 hotels in New York City #271 of 505 hotels in New York City
Star ratings explained
270 W 43rd Street New York, NY 10036
(866) 837-4183

Why we like it

  • This is a very distinctive hotel, with an unusual shape and palette
  • The decor is fashionably contemporary
  • Between the mini bar, room service, and on-site dining, there are plenty of convenient ways to ditch your hunger
  • Corner rooms have fantastic views
  • Rooms are a generous size for New York

What you need to know

  • Breakfast is available, but not complimentary
  • The coffee/tea facilities and the mini bar in your room should handle your cravings
  • A $30 credit is provided each day for use toward drinks, food, and mini bar charges
  • Security is great, you'll be very safe during your stay
  • There is great access to mass transit from this location

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

There is a good mix of options available at this location. Not only will you find an abundance of theaters and restaurants, you can easily navigate to Times Square. There are some signature eateries nearby, like Carlo's Bakery and Carmine's Italian. Mass transit is abundant, with plenty of subway lines and a bus depot within an easy walk. The Port Authority bus stop also has subway access and is your closest stop.

  • Distance to Times Square: 0.1 mile
  • Distance to Central Park: 0.9 mile

Property Amenities

Property services

  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

3,623 Reviews #271 of 505 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1660
  • Very Good
    1177
  • Average
    434
  • Poor
    207
  • Terrible
    145
  • GreenLeader Platinum level

Recent Reviews

CarlosVJ956 wrote a review on August 18, 2019 Elgin, Illinois
Trip Type: Friends getaway

Very nice

Great time staying again and the view from the 41st floor is nice. Our view was towards New Jersey and the Hudson River. The beds were comfortable and clean. The room is large and penalty of room for two to move around and not be crowded. The bathroom was roomy and clean too.

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear CarlosVJ956, Thank you for returning to The Westin New York at Times Square. We are glad you loved your spacious guestroom along with Heavenly Bed® and the energizing views of New Jersey and the Hudson River. We look forward to welcoming you and your friends back soon. Be Well, Michael Wlodkowski General Manager

342greetp wrote a review on August 14, 2019 Steenokkerzeel, Belgium
Trip Type: Family

Good hotel with excellent location

We enjoyed our stay at the Westin. Very nice people at the reception. Good size room with great beds. Top location near time square. At walking distance to metro and shops. Even the food in the bar was excellent. Top stay!

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear 342greetp, Thank you for taking the time to share that your stay at The Westin New York At Times Square was perfect in every way. We are glad you loved our front desk associates and spacious guestrooms with Heavenly Bed®. We are especially happy to read our proximity to all the attractions was perfect for your plans and that you enjoyed the enriching food we serve at our bar. We appreciate your fantastic feedback, and we look forward to welcoming you and your family back soon. Be Well, Michael Wlodkowski General Manager

islamaclean wrote a review on August 09, 2019 Invergordon, United Kingdom
Trip Type: Family

Great Hotel

I loved this hotel!! Upon arriving check in was slow however it’s what you can expect from such a popular city! Really helpful members of staff! Hotel is in the best location! A 2 minute walk to Starbucks ( if you haven’t paid for breakfast already, they are costly) and a 5 minute walk to Times Square. Such a beautiful location especially if your travelling to New York for the first time (it was our first time bringing our daughter here). Really easy to get everywhere and all the attractions are in walking distance from The Westin. Lots of facilities however we never used them! Really nice atmosphere in the hotel too. 100% worth the money! Only downside was that the only place you could get free WiFi was in the lobby so it was packed!!! Apart from that it was amazing and we would defiantly stay here again!

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear islamaclean, Thank you for the invigorating review of your stay at The Westin New York At Times Square and for letting us know that you found us to be a great value. It is a pleasure to read you loved our devoted associates. We are especially glad you found our location to be perfect for your plans and hope your daughter enjoyed it too. Our landmark hotel in the heart of Broadway is within walking distance of 40 theatres and world-famous shops and restaurants. It was a pleasure having you and your family as our guests, and we look forward to welcoming you all back to the area. Be Well, Michael Wlodkowski General Manager

annalee1 wrote a review on August 08, 2019 Chester, United Kingdom
Trip Type: Family

Great Location

The westin is situated in a great location, the room is good size,checkin was quick and easy but the only downside side was nothing was explained regarding the £30 per day credit how we use it, we weren’t given the wi if access code and had to ask were the breakfast restaurant was. Check out was straight forward and the bell boy was very helpful. There is also a cinema and Starbucks attached to the hotel. Will definitely stay here again if in New York.

TeamMarriott, General Manager at The Westin New York at Times Square, responded to this review

Dear annalee1, Thank you for sharing your kind review of your time at The Westin New York At Times Square. We are glad you had an enriching stay and that you liked our vibrant location as well as our spacious accommodations. Your feedback will be shared with our front desk team to be more informative. We appreciate your business and look forward to welcoming you and your family again soon. Be Well, Michael Wlodkowski General Manager

PerTravel25 wrote a review on August 07, 2019 New York City, New York
Trip Type: Couples

Nice hotel

My husband and I enjoyed our stay here. We got a room at the 35th floor and had a 180° view of the city. Room is huge for a NYC hotel. Bathroom is a little small but no big deal as it is clean. One bath towel we got should be replaced and thrown out as it is old, stained and ripped. Breakfast buffet was average. For $34.99 of full American breakfast, you are better off eating out as their selection is small and it gets very busy you have to wait in a long queue at the buffet. We got breakfast included in our booking so we used them. Staff are friendly. If you do valet parking, it can take up to an hour to get you car back depending on the traffic and pay $65 per night. But this is New York so no surprises there! Location is great. All in all we like this hotel.

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.