Property Amenities

Property services

  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Deep soaking bathtub

Media and electronics

  • WiFi (surcharge)
  • Television
  • Pay movies
  • Phone
  • Premium TV channels

Food and drink

  • Refrigerator
  • Minibar

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

The Westin New York at Times Square

4,152 Reviews #322 of 547 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1870
  • Very Good
    1297
  • Average
    510
  • Poor
    261
  • Terrible
    214

Recent Reviews

Robin S wrote a review on April 15, 2024 World
Trip Type:

More like a bad 2 star hotel

What a disappointment. I actually very rarely write online reviews, but if I can save just one person from wasting their money on this hotel, then my work on this planet is done. We travelled to New...
nitinpB3268BR wrote a review on April 11, 2024
Trip Type:

Worst hotel to stay with infant

I visited this westin new york times square hotel in march for my son’s birthday and it was terrible experience. When I went back to my room one day they blocked my card making my 12 months old wait...
Phoebethemenace wrote a review on April 07, 2024 Birmingham, United Kingdom
Trip Type: Couples

Very good NYC hotel

Stayed here for two nights as part of a package before we joined a cruise. Mixed reviews on TA made me a bit wary but all seemed good when we arrived. We were v pleasantly surprised to be comped...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.