I went here for a conference and it was a great experience. Conference Rooms were kept pretty clean and cutlery got picked up quickly. The catering that they have tasted good and the workers are so polite and constantly asking you if you’re in need of help with anything. Whenever I got a little lost they would redirect me to where I wanted to go.

One of the most striking buildings in Times Square! I only viewed The Westin New York at Times Square from the outside, but its architecture is incredibly unique. The bold, split-color design with the bright copper-colored side contrasting against the blue glass and the glowing light beam on top is stunning. It really captures the vibrant, modern energy of Manhattan. A great spot for a photo if you're walking along 43rd and 8th! New York ?

We stayed at The Westin Times Square for five nights in early October and had a fantastic experience! The entire staff was incredibly friendly, welcoming, and helpful throughout our stay. Everyone we interacted with made us feel right at home. A special thank you to the front desk team for being so accommodating and helpful with our room request. We really appreciated their assistance and willingness to make our stay as comfortable as possible! Our room was spotless, comfortable, and a great size for NYC. A special shoutout to the Foundry Bar! Such a great spot to relax after a long day in the city. The atmosphere was wonderful, and the bartenders and staff were absolutely amazing. Their friendliness and attentive service really stood out and made our evenings even more enjoyable. My only suggestion would be to offer coffee service at the Foundry Bar. We were a little disappointed that coffee wasn’t available, as it would have been nice to enjoy a cup while relaxing at the bar. Just a small detail that could make an already great experience even better! You really can’t beat the location. Times Square is just steps away, and having subway stations so close makes getting around the city super easy. Even though the hotel is right in the heart of Manhattan, it’s surprisingly quiet, especially on the higher floors. We had no issues with street noise at all. Overall, a great hotel with an amazing team. We really enjoyed our stay and would absolutely stay here again on our next trip to NYC!

For the US Open. A great location as its around the corner from subway station to catch no7 to USTA Tennis Center. The lobby is large with many sitting areas. The US Open decorations were perfect! We had a skyline view room and it was great. Rooms were very clean and nicely appointed. Could use a little bit of an upgrade especially to add some charging ports and outlets. It's very close to Times Square for those who want to be that close. Many great local eateries are close by.

Very functional hotel, great location and that’s where it stops. Forgettable breakfast, even though status gives me breakfast. I prefer a breakfast sandwich from across the street at Chic-fil-a. And one of the best Tacos at Los Tacos- be ready for a line, but worth a short wait. And if you are a coffee snob, on 44th, is St.kilda - amongst the best coffee NYC has to offer

As a Marriott Platinum Elite member, I have stayed at many Marriott properties over the years, which is why this experience at The Westin was especially disappointing. When I arrived, I told the security staff I was there to see a friend staying at the hotel. I was instructed to wait to the side. About five minutes later, a staff member named Peter Romans suddenly told me I had to wait outside, even though I was sitting exactly where I had been instructed to wait. His tone was aggressive and came across as unnecessarily judgmental. When I questioned why I was being treated this way and asked for his name, he then called the manager. Instead of first hearing my side, the manager repeated Peter Romans’ claim that I had refused to provide my friend’s name, which was simply not true. Then provided my friend’s name, and the issue was instantly resolved. What concerns me most is not the misunderstanding itself, but how it was handled. I felt unfairly singled out, and neither Peter Romans nor the manager made any effort to address my concerns or acknowledge how the situation had been handled. I hope The Westin’s management reviews the security footage and speaks with the employees involved so future guests and visitors are treated with professionalism, consistency, and respect. This experience fell well below the standard I have come to expect from Marriott.

As someone who frequently travels I would not recommend staying here. Overall I am very disappointed. Upon arrival my room was not cleaned to the expectation I had for the price of the room I paid. There was women hair still in my bed and in the shower. I'm a male with a low taper fade so I know it wasn't my hair. There was also blood stains on the pillow cases. I communicated with the front desk the issue and instead of giving me a new room they said that the "cleaning lady would come by and clean the current room". Upon arrival the cleaning service lady had a terrible attitude. She seemed as if she didn't want to retouch up a room that was not cleaned thoroughly let alone even step in the room as if she was the queen on England. She made me feel as if I was beneath her. I thought that was what the cleaning service was paid to do but I guess I was wrong. She handed me sheets, and I was forced to clean a room I paid for. I also had to clean the restroom to make the room feel somewhat sanitary. Overall I am extremely disappointed and will not be staying here ever again any time I visit New York!!! LISTEN!!! If you want the same experience I had stay here and waste your money. If you want a better experience for the same price go stay at the Marriott Marquis a block over!!! P.S> I WOULDN'T BOOK HERE IF IT WAS THE LAST ROOM IN TOWN!!!

This is an excellent business hotel with clean, spacious rooms and a pleasant view. The staff were friendly, professional, and always willing to help. The fitness center was well-equipped and impressive, although the hotel does not have a pool. Its location is very convenient, with Times Square just around the corner and plenty of restaurants, shops, and subway access within walking distance. Wi-Fi was complimentary through the Marriott Bonvoy program. Overall, it was a very positive and enjoyable stay.

The rooms size is standard. The bed makes up for everything. There is no mini fridge or microwave, this would give it a modern touch but they must have a reason why they don't have these amenities. The staff is phenomenal from the front desk to the ancillary staff pleasant and efficient. Ask the guys who help with the luggae as soon as you enter, about local places to visit, they are literal maps of this city, grateful they are willing to share information. The elevator is a replica of the Japanese bullet train, it did 41 floors in seconds, I had to pop my ears several times. Loved it!

It’s a great location if you want to be in Times Square, but definitely try to get a higher floor. We were on the 30th floor and could still hear street noise. The pros: Beds were very comfortable Very impressed with the housekeeping service. They did a great job with the room each day and were very pleasant The cons: We were in a room with connecting door. Fortunately the people in the room weren’t noisy relatively quiet. Really hate that hotels are charging a separate daily fee ($40 in this case) to use in their restaurant. It was especially ridiculous in this case since the fee is charged for your first night (and you can’t even check in until 4). Breakfast at the hotel is limited to a buffet or room service so not really a viable option. There are so many other options in the area (including the Times Eatery right across the street). Greatest concern was that anyone could walk into the lobby, right onto the elevator and go to the floor of their choice since you don’t need a room key to operate the elevator. Very surprised by this lack of security. And, finally, when checking in on line, I was asked to email them with any special requests. I did and asked about the possibility of having a refrigerator in the room. No surprise that I didn’t receive a response to the email and there was no refrigerator!