The Chatwal

Midtown Luxury Hotel
The Chatwal #98 of 511 hotels in New York City #98 of 511 hotels in New York City
Star ratings explained
130 W. 44th Street New York, NY 10036
(866) 961-3786

Why we like it

  • Pure, unadulterated luxury that enchants from the moment you step inside the lobby
  • Crazy-cool extras like heated toilet seats and televisions inside the mirrors
  • Balcony rooms give you a chance to enjoy the view and take in some outdoor atmosphere
  • The jazz brunch on Sundays is an awesome way to start your day
  • The full-service spa is excellent, a perfect retreat for both body and mind

What you need to know

  • Admire the Art Deco style all throughout
  • Rainfall showers are refreshing and luxurious
  • The on-site spa even includes a relaxing pool to go with the hot tubs
  • Lamb's Club Bar offers a delightful afternoon tea
  • A fitness center is available for guest use

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

Everything is within easy reach. From Times Square within blocks to Rockefeller Center and Bryant Park, major landmarks are scattered on all sides. Meanwhile, there are dozens of restaurants and gobs of theaters that will keep you fed and entertained. If you are traveling by subway, 42 St Bryant Park stop is one block to the south.

  • Distance to Times Square: 100 yards
  • Distance to Central Park: 0.9 mile

Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • Free newspapers in lobby
  • Tours/ticket assistance

Activities

  • Indoor pool
  • Steam room
  • Spa services on site
  • Sauna
  • 24-hour fitness facilities

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Breakfast available (surcharge)

Shuttles and transportation

  • Limo or Town Car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Soundproofed rooms
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Rainfall showerhead
  • Bathtub or shower

Services

  • Free newspaper
  • Daily housekeeping
  • Turndown service

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Free WiFi
  • iPod docking station
  • Pay movies
  • Premium TV channels
  • Digital TV service
  • HDTV
  • First-run movies
  • LCD TV

Food and drink

  • Minibar

Bedding and linens

  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Pillowtop mattress
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Reviews

The Chatwal

1,402 Reviews #98 of 511 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1041
  • Very Good
    214
  • Average
    76
  • Poor
    33
  • Terrible
    38
  • 2019 Certificate of Excellence

Recent Reviews

Twilson2774 wrote a review on February 23, 2020 New York
Trip Type: Family

Fantastic Stay

Everything about this hotel was perfect. Luxurious accommodations, amazing and friendly staff, amazing food. The room was spacious and the bathroom was huge. My kids loved the pool. This is a vacation we will remember forever!

VitaYaprintseva, Front Office Manager at The Chatwal A Luxury Collection Hotel New York City, responded to this review

Dear Twilson2774, Thank you so much for the thoughtful comments. Our goal is to consistently strive for excellence. Invaluable feedback from our loyal guests like you helps us keep improving. Your generous compliments have been shared with the entire Chatwal family of employees, we are most grateful for being recognized. Thank you so much for your compliments towards our spacious and luxurious accommodations, the pool and other beautiful amenities our hotel offers. Moreover, our team is delighted to learn that you loved the food at The Lambs Club restaurant. Exceeding your expectations and creating memorable moments during your stay is our main objective. Thank you for staying at the Chatwal, a Luxury Collection Hotel, New York City and we hope you choose to create more memories here whenever your travels bring you back to New York. Warm Regards, Vita Yaprintseva Front Office Manager

fumblism wrote a review on February 23, 2020 San Francisco, California
Trip Type: Business

Great service, but not my favorite hotel

I stayed 5 nights here for a business trip. Pros: excellent service, spotless rooms, restaurant food pretty good. Cons: location (very close to times square), no upgrade as Titanium, tiny gym, not good for business hotel.

VitaYaprintseva, Front Office Manager at The Chatwal A Luxury Collection Hotel New York City, responded to this review

Dear fumblism, Thank you for sharing your valuable feedback during your most recent stay at The Chatwal, a Luxury Collection Hotel, New York. We are grateful for your kind comments in regards to a high level of service our team provides, as guest's satisfaction is our primary goal. Thank you for acknowledging the cleanliness of our accommodations as well. We are please to learn that the food at The Lambs Club restaurant was to your liking. Our location indeed is steps away from The Times Square - the busiest part of Midtown. However, we are proud to be called a hidden gem of Manhattan for how quiet our hotel is, despite of a hustle and bustle of the area. We are sorry to learn about your disappointment for not getting a complimentary upgrade. Your loyalty to Marriott brand is very important to us, however, a complimentary upgrade is a subject of availability. Thank your for the constructive feedback about the size of our gym. Being a small boutique hotel in New York City, we do have some limitations in size for certain hotel areas. Nevertheless, we managed to equip our fitness room with a good amount of machines and free weights for the convenience of our guests. I take this opportunity to thank you for staying with us and look forward to welcoming you back The Chatwal, soon. Warm Regards, Vita Yaprintseva Front Office Manager

JennyB947 wrote a review on February 12, 2020 River Edge, New Jersey
Trip Type: Couples

Lovely staff and property for our overnight stay

We spent an overnight at The Chatwal for my husband’s birthday. Ideally located in the heart of midtown for sightseeing and theater-going. Staff is lovely—courteous, friendly and helpful. Art Deco design throughout the hotel is on point, and the room was very well-appointed. We had the deluxe king with terrace and it was very spacious. Enjoyed our breakfast at The Lamb’s Club as well. Will definitely recommend to others, and would stay here again without question.

VitaYaprintseva, Manager at The Chatwal A Luxury Collection Hotel New York City, responded to this review

Dear JennyB947, Thank you for sharing your wonderful feedback during your most recent stay at The Chatwal for such a special occasion as husband's birthday! We are pleased that you enjoyed our most convenient location in the heart of the Theatre District as well as special amenities that, hopefully, made your stay more comfortable. Thank you for acknowledging our hospitable stuff and their professionalism. Our team is grateful for pointing out a unique décor finished in Art Deco style and the name of great Stanford White who built this jewel in the middle of Manhattan. We look very forward to welcome you back to your home away from home here, at The Chatwal! Warm Regards, Vita Yaprintseva Front Office Manager

HistoryProf123 wrote a review on January 25, 2020
Trip Type: Business
  • Value
  • Cleanliness
  • Service

Nicest Hotel in the Theater District

I spent three nights here in January and was absolutely wowed by the property, which is the nicest I've stayed in in New York. It's a small hotel, just half a block off of Times Square (yet somehow peaceful and serene), with amazing service. They give you an ipad on which to make requests- each time I did so the request was answered immediately. When we ordered room service for breakfast it arrived in 15 minutes. The only other place I've had that happen is at Four Seasons properties. The gym is very small- three people in there was a crowd, but the adjoining spa is fabulous. The room was spacious and quiet. The bed was comfortable, and the bathroom over the top. I can't recommend this property enough.

VitaYaprintseva, Front Office Manager at The Chatwal A Luxury Collection Hotel New York City, responded to this review

Dear HistoryProf123, Thank you for your most recent stay at The Chatwal, a Luxury Collection Hotel, New York! Our entire team is delighted to learn that you had a wonderful experience at our boutique hotel during all three nights of the stay. Thank you for pointing out our most convenient location right in the heat of busy Manhattan, however remaining a peaceful place to restore your serenity. We are grateful for complimenting our high level of service and in-room technologies like an iPad system which can control many room features. We appreciate your honest comments in regards to the fitness room. Our work out area is on a smaller side indeed due to space limitations in Manhattan area, however we made sure to set it up with as much necessary equipment as possible. It was also a pleasure to learn that you had a chance to visit our Mynd Spa and found it to be a fabulous addition to other hotel amenities. Please note, all your valuable feedback was shared with our team members as a way of encouragement and motivation to always keep improving our level of service. We look forward to welcoming you back at The Chatwal and creating more memorable moments when your travels bring you back to New York City. . Warm Regards, Vita Yaprintseva Front Office Manger

donotdisturb247 wrote a review on January 22, 2020 Miami, Florida
Trip Type:

Nothing but a smug smile

These guys canceled on me the last minute. Had a spa appointment, walked through the freezing winter cold, then they called me saying that they forgot to book someone else. Absolute joke. Manpreet Kochar couldn’t help me with anything. Just said to reschedule.

KristinaHaug, Front Office Manager at The Chatwal A Luxury Collection Hotel New York City, responded to this review

Dear donotdisturb247, Thank you for taking time to share your comments in regards to your most recent experience with The Mynd Spa located at The Chatwal, a Luxury Collection Hotel, New York. We sincerely apologize for the inconvenience caused by not being able to accommodate your scheduled appointment. This incident is not typical for our level of service and was a system error. We also are very sorry that our front desk team was not able to resolve the issue as The Mynd Spa is a separate business with an autonomous operating system, separate from the hotel's one. Please rest assured that your concerns were shared with Mynd Spa upper management as a critical way of making our service better and prevent the same error from reoccurring in future. Best Regards, Vita Yaprintseva Front Office Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.