Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • Free newspapers in lobby
  • Tours/ticket assistance

Activities

  • Indoor pool
  • Steam room
  • Spa services on site
  • Sauna
  • 24-hour fitness facilities

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Breakfast available (surcharge)

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Rainfall showerhead
  • Bathtub or shower

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Bidet

Media and electronics

  • Free WiFi
  • iPod docking station
  • Pay movies
  • Premium TV channels
  • Digital TV service
  • HDTV
  • First-run movies
  • LCD TV

Food and drink

  • Minibar

Bedding and linens

  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Pillowtop mattress
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Reviews

The Chatwal

1,539 Reviews #98 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1152
  • Very Good
    223
  • Average
    81
  • Poor
    37
  • Terrible
    47

Recent Reviews

Jane661 wrote a review on March 25, 2024 San Francisco, California
Trip Type:

Chatwal, a wonderful hotel in NY Theater District

WATER FOR ELEPHANTS, a play staged and started at Atlanta's Alliance Theatre was opening on Broadway and a group of Alliance supporters went to NY to see it there and celebrate. The group leader had...
duri2024 wrote a review on March 21, 2024 Toronto, Canada
Trip Type: Couples

The Chatwal Suite - NYC

Beautifully designed 5 star boutique hotel in NYC, a walk from Times Square. The Chatwal suite has a wonderful and spacious private terrace with a fire pit overlooking theatre district and surrounded...
ElizabethTonyLim wrote a review on March 18, 2024 King of Prussia, Pennsylvania
Trip Type: Couples

A diamond hidden in a big city

This hotel was new to us and we gave it a try as a new addition to Hyatt and it was fantastic. We really appreciated the staff and how helpful and friendly everyone was. We also loved the apple...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.