Property Amenities

Property services

  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Babysitting or childcare
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Activities

  • Fitness facilities
  • Spa services on site
  • Shopping on site

Business services

  • Conference center
  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone
  • Video-game console
  • Premium TV channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress

Food and drink

  • Minibar

Reviews

Sheraton New York Times Square Hotel

11,845 Reviews #419 of 546 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4016
  • Very Good
    4043
  • Average
    2137
  • Poor
    903
  • Terrible
    746

Recent Reviews

Ігор С wrote a review on April 14, 2024
Trip Type:

unrecommended hotel

My review will be very unhappy. We are a group of doctors from Ukraine who came to New York for an internship. We booked a room at the Sheraton Hotel a month before arrival through booking and paid...
The5MRanch wrote a review on April 13, 2024 Calabasas, California
Trip Type:

The Worst Hotel I Have Ever Stayed In!

This has to be one of the worst hotels I've ever stayed in! The rooms are small and the bed was terrible. I'm a Bonvoy Lifetime Elite Member and can't believe Marriott hasn't done anything to update...
Trip315408 wrote a review on April 09, 2024
Trip Type: Family

Location is the only positive, consider other hotels

We stayed as a family of four in a standard double room on 31st floor. What was good - location and staff were mostly helpful. What was bad - the room wasn’t clean (floor had not been hoovered and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.