Property Amenities

Property services

  • Laundry facility - coin operated
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Babysitting or childcare
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Activities

  • Fitness facilities
  • Spa services on site
  • Shopping on site

Business services

  • Conference center
  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Parking

  • Self parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone
  • Video-game console
  • Premium TV channels

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress

Food and drink

  • Minibar

Reviews

Sheraton New York Times Square Hotel

11,964 Reviews #469 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4027
  • Very Good
    4060
  • Average
    2162
  • Poor
    928
  • Terrible
    787

Recent Reviews

Joanna V wrote a review on November 17, 2024
Trip Type: Couples

Sheraton hotel New York

The hotel itself is in a great location by Times Square so easy to get to the locations. The rooms were nice enough with comfortable beds. BUT things you need to know. If you arrive early than check...
Robbeau1 wrote a review on November 15, 2024
Trip Type:

Loved it ❤️

I really don’t know where are the all negative reviews coming from, have we stayed at the same hotel? I was really terrified going here because of the horror reviews but I had nothing but a pleasant...
Jfro wrote a review on November 12, 2024 Bedford, NH
Trip Type:

No Thank You!

If you can at all help it, I'd select a different hotel. The room was just as expected for the area--smallish, a bit dated, but fairly clean and totally fine. Bed comfy; pillows flat and rather...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.