Row NYC Hotel

Midtown Luxury Hotel
Row NYC Hotel #394 of 507 hotels in New York City #394 of 507 hotels in New York City
Star ratings explained
700 8th Avenue New York, NY 10036
(888) 352-3650

Why we like it

  • Bold interior design marries stark white with bright graphics
  • Luxurious amenities in all unit types, including Pure spa products and plush bath towels
  • Beds are comfortable, and rooms are spotless
  • The provided water bottle and filling stations are an eco-friendly touch
  • Quick and efficient elevators eliminate bothersome queues

What you need to know

  • This is a chic renovation of what used to to be called Milford Plaza
  • The intimate lounge shimmers nearly as much as Times Square's iconic sidewalks
  • Mobile check-in is available-- a real time saver
  • A grab-and-go food market on site is the perfect place to refuel
  • Speak with the concierge for exclusive dining, drinking, and sightseeing deals

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

Times Square is just a block and half away on one side, and Restaurant Row is a block away on the other side. There are five theaters on the same block, with plenty more nearby. The Port Authority subway station and bus terminal will get you anywhere you need to go, from just two short blocks away.

  • Distance to Times Square: 0.3 mile
  • Distance to Central Park: 1.2 mile

Property Amenities

Activities

  • Fitness facilities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Gift shops or newsstand
  • Local Expert Concierge
  • Tours/ticket assistance

Parking

  • Self parking (surcharge)

Food and drink

  • Breakfast available (surcharge)
  • Coffee shop or cafe

Business services

  • 24-hour business center
  • Computer station

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)

Media and electronics

  • Cable TV service
  • Free WiFi
  • iPod docking station
  • Phone
  • Premium TV channels
  • LCD TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Pillowtop mattress

Reviews

Row NYC Hotel

24,802 Reviews #394 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    7144
  • Very Good
    8054
  • Average
    4799
  • Poor
    2454
  • Terrible
    2351
  • GreenLeader Gold level

Recent Reviews

cmorrow70 wrote a review on October 21, 2019 London, United Kingdom
Trip Type: Couples

Fantastic location

Fantastic location, room was a bit small, however, it was clean and you are only there to sleep. Was a bit chilly so bring thick socks - lots of drawers which is rare. Also has a large TV Reception staff a bit rude.
jaish123 wrote a review on October 21, 2019 Medina, Ohio
Trip Type: Friends getaway

Only good thing is the location!

The location is really the only good thing about this hotel. The rooms were very small and needed some updating. The elevator system is horrible. We ended up having to carry our luggage down 9 flights of stairs. The resort fee is very high for what you get. Would not recommend this hotel, you can find better in the area!
Mary W wrote a review on October 20, 2019
Trip Type:
  • Value
  • Cleanliness
  • Service

Not as good as I was expecting

The hotel is set in Times Square so it is fairly close to most of the attractions but I think this hotel especially the rooms are in dire need of refurbishment. They could also add things like a loo brush, tea and coffee facilities, more coat hangers etc. We booked a double room which I thought would have been with a queen size bed but it was only a 4 6"" and as we were 2 older women it was not suitable so had to pay for an upgrade. The saving grace of this hotel was the very, very helpful young man on the information desk. He always had a smile on his face and was the only one that I would say liked to help people
S_LYNN22 wrote a review on October 20, 2019
Trip Type: Friends getaway

Terrible elevators

The hotel is really nice and staff is somewhat friendly. However, the elevator system is enough reason to never come back here! Most times, it takes 30-45 minutes to get to your room because you are waiting for an elevator. And apparently they do not have guest stairs, so that is not an option. It is extremely frustrating and the staff isn’t very helpful in regards to this situation.

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for sharing your feedback, Lynn. We're disappointed your time with us was less than ideal. It's unfortunate our elevator system didn't meet your expectations. The happiness and satisfaction of our guests is important to us so we'll be sure to discuss your concerns moving forward. We do hope to host you again soon for a more positive experience.

kaizer369 wrote a review on October 20, 2019
Trip Type: Solo travel

Big Apple

Special thanks to Jarret, Amanda, Alan, Habib, Mohammed, Jaime, Jenny, and Eli. Customer service was on an echelon caliber of greatness. Thanks and I will definitely be back. It’s a place like home!!!

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thanks for sharing the excellent review with us, kaizer369! We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.