Row NYC Hotel

Midtown Luxury Hotel
Row NYC Hotel #387 of 505 hotels in New York City #387 of 505 hotels in New York City
Star ratings explained
700 8th Avenue New York, NY 10036
(888) 352-3650

Why we like it

  • Bold interior design marries stark white with bright graphics
  • Luxurious amenities in all unit types, including Pure spa products and plush bath towels
  • Beds are comfortable, and rooms are spotless
  • The provided water bottle and filling stations are an eco-friendly touch
  • Quick and efficient elevators eliminate bothersome queues

What you need to know

  • This is a chic renovation of what used to to be called Milford Plaza
  • The intimate lounge shimmers nearly as much as Times Square's iconic sidewalks
  • Mobile check-in is available-- a real time saver
  • A grab-and-go food market on site is the perfect place to refuel
  • Speak with the concierge for exclusive dining, drinking, and sightseeing deals

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

Times Square is just a block and half away on one side, and Restaurant Row is a block away on the other side. There are five theaters on the same block, with plenty more nearby. The Port Authority subway station and bus terminal will get you anywhere you need to go, from just two short blocks away.

  • Distance to Times Square: 0.3 mile
  • Distance to Central Park: 1.2 mile

Property Amenities

Activities

  • Fitness facilities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Gift shops or newsstand
  • Local Expert Concierge
  • Tours/ticket assistance

Parking

  • Self parking (surcharge)

Food and drink

  • Breakfast available (surcharge)
  • Coffee shop or cafe

Business services

  • 24-hour business center
  • Computer station

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower/tub combination
  • In-room safe (laptop compatible)

Media and electronics

  • Cable TV service
  • Free WiFi
  • iPod docking station
  • Phone
  • Premium TV channels
  • LCD TV

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Pillowtop mattress

Reviews

Row NYC Hotel

24,501 Reviews #387 of 505 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    7087
  • Very Good
    7985
  • Average
    4742
  • Poor
    2404
  • Terrible
    2283
  • GreenLeader Gold level

Recent Reviews

Chris H wrote a review on August 15, 2019 Stow, United States
Trip Type: Business

Great for the price

Only One block away from Times Square. We couldn't fit enough local activities in our short trip. Aside from a few minor things, we really enjoyed the stay at Row NYC. The staff was polite and helped us when needed. We loved that the hotel can hold on to your luggage before or after room check-in/out while you get a chance to explore the city.

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4-star rating and review, Chris! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our prime location and accommodating staff, along with our helpful services, so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!

lewisb305 wrote a review on August 15, 2019
Trip Type: Solo travel

Row NYC Review

See my comments. I have stayed here many times, and I would have expected an increase in service by now. The people who work in the lobby need more training! The elevators are complex and not made for foreigners who don't speak English. Entry is almost impossible for handicapped people!

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for sharing your feedback, Lewis. We appreciate your input. It has been a pleasure to host you for multiple stays with us ROW NYC. However, we'll be addressing your concerns about the service we provide our guests with and our elevators with the appropriate members of our team. We look forward to having you back again soon for an even more positive experience.

infoL9507HV wrote a review on August 15, 2019 Columbus, Georgia
Trip Type: Business

Dirty, tiny, bad customer service

Smallest nyc hotel rooms, dirty rooms, felt more like a hostel. When you call the desk, they just pick up and hang up, or pick up and put you on hold. Elevator wasn’t working on one point so they had to take us down the service and pick up other floors on the way

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

We appreciate you taking the time to share your feedback. It's disheartening your stay with us was disappointing. We strive for quality so it's unfortunate that our room sizes and their cleanliness didn't meet your expectations. We also regret that our elevator system was less than ideal. We'll be sure to discuss your concerns moving forward. We hope to host you again soon for a more positive experience.

PNM2004 wrote a review on August 15, 2019
Trip Type: Family

Not a four star by far...

The hotel is so dated and dingy. The smell that lingered was at times worse than the subway. The hotel wifi was definitely questionable. Can't believe this was listed as a 4+ star hotel. It did not meet our standards. We would NOT ever recommend or return.

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

Tarek H wrote a review on August 15, 2019
Trip Type:
  • Value
  • Cleanliness
  • Service

check in 30 July 2019

* check in take a time I was in line for 25 mints . * No guest service or bellman to lead me to the room and no orientation done for the hotel * the room is nice and house keeping is very help full and she is perfect sorry I forget her name

ROW_NYC_Hotel, General Manager at Row NYC Hotel, responded to this review

Thank you for the 4/5 rating, Tarek! We're happy you had a pleasant stay with us and appreciated our comfortable rooms. However, it's unfortunate you had such challenges with our check-in process. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.