It was ok
Stayed in the Row NYC in April and wouldn't return. We were hit by a hefty facilities fee as we entered plus a large deposit which took ages to clear from pending post check-out. The hotel quite nice...
Excellent location
Stayed here for my mothers 60th, location is ideal, good value for money, overall excellent hotel.
Rooms are small, but to be expected VS price paid.
When you are in the big Apple, you only need...
Christmas Vacation from Hell
The Row cancelled our reservation that I booked in Augest for our Christmas getaway 2 weeks before our reserved dates. Called and called the Row and received no response. Finally after a day reached...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.