Renaissance New York Times Square Hotel

Midtown Brand Hotel
Renaissance New York Times Square Hotel #237 of 507 hotels in New York City #237 of 507 hotels in New York City
Star ratings explained
714 7th Ave New York, NY 10036
(212) 765-7676

Why we like it

  • Across the street from half-price tickets at the TKTS booth
  • Enjoy luxurious touches, like free Aveda spa products in every unit
  • Restaurant and lounge area overlook the center of Times Square
  • The concierge desk is an excellent resource for sightseers
  • Rooms are spacious for Manhattan

What you need to know

  • Check-in is on the first floor, while the lobby is located several floors up
  • A 24-hour gym makes it easy to squeeze in your daily cardio
  • It's best to get reservations for the dining area-a popular wedding and event site
  • Marriott gold members can expect access to private areas and other extras
  • Ask for a terrace room to get the best panoramic views of Times Square

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

You'll be at the center of Times Square, adjacent to world-class restaurants, theaters, and attractions. The 49 St subway station is steps From the door, putting the entire city within your reach.

  • Distance to Times Square: Immediately outside
  • Distance to Central Park: 0.8 mile

Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Gift shops or newsstand
  • Free newspapers in lobby

Business services

  • Business center
  • One meeting room

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Shower/tub combination

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Flat-panel TV
  • Phone
  • Video-game console
  • HDTV

Food and drink

  • Refrigerator
  • Minibar

Services

  • Free newspaper
  • Daily housekeeping
  • Turndown service

Bathroom

  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Shower/tub combination

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (free)

Reviews

Renaissance New York Times Square Hotel

2,720 Reviews #237 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1401
  • Very Good
    908
  • Average
    270
  • Poor
    82
  • Terrible
    59
  • GreenLeader GreenPartner

Recent Reviews

Sue B wrote a review on October 20, 2019 Portland, Oregon
Trip Type:
  • Value
  • Sleep Quality
  • Service

Avoid 4th floor

We had a lovey 20th floor room with a large bathroom, desk area and closet. . We were “upgraded” to a 4th floor “suite”. The only redeeming feature here was a balcony looking out on Time Square. The closet might be 18” wide, one mirror over a tiny vanity and the strangest lighting situation I’ve ever encountered. Faux wood flooring, very poorly installed, made the entire room feel cold and uninviting. Granted, we didn’t spend a lot of time here, it being New York and all, but don’t spend your $ on a suite. Service is okay, but not worth the price. It’s Time Square so expect to pay, but a couple blocks off gets you a better value.

TeamMarriott, Manager at Renaissance New York Times Square Hotel, responded to this review

Dear Sue B., Thank you for choosing our hotel for your recent stay. We apologize for the difficulty you experienced with your upgraded guest room. Your sincere feedback helps us to better our customer service and overall satisfaction. Thank you once more. We hope you will give us another chance to prove ourselves on a future visit. Monet Cockburn Operations Manager

iteach45 wrote a review on October 18, 2019 Waterloo
Trip Type:

A Good Choice

Yes, it is in a busy area, but this hotel is a wonderful option for those who like to be in the center of the action. The hotel staff are friendly and accommodating, the rooms are nicely appointed, and the higher floors are surprisingly quiet. The fall decor in the entrance and the R lounge gave a festive vibe. We loved having the lights, colorful billboards, and people watching as the backdrop for cocktails or meals. It is in the perfect location for theater and restaurants. We plan to be back.

TeamMarriott, Manager at Renaissance New York Times Square Hotel, responded to this review

Dear iteach45, We are delighted our prime Times Square location with proximity to theater and restaurants perfectly suited your plans. It is also nice to know you liked our courteous associates and that you had a restful night’s sleep in our well-appointed accommodations. Moreover, we are pleased to read about your amazing dining experience at our R Lounge at Two Times Square. It was a pleasure hosting you, and we look forward to your next visit to the Renaissance New York Times Square Hotel. Monet Cockburn Operations Manager

chanler h wrote a review on October 16, 2019
Trip Type: Friends getaway

Girls trip!!

We loved the Renaissance on Time Square!! I was extremely surprised and pleased with how big the rooms were! Every afternoon we enjoyed a cocktail to unwind and regroup with our group of girls in the lounge! (If your a margarita drinker highly suggest a marg there)! The staff was friendly, hotel was clean and we felt safe at all times!! Would highly recommend this hotel and will stay here again when we go back! Its in the middle of time square so perfect location to anything you want to do (subway, 5th ave, Broadway, Central Park, etc.). Also surprised that being on Time Square the lights and noise did not bother us or keep us from sleeping! Picture is the view from our room!

TeamMarriott, Manager at Renaissance New York Times Square Hotel, responded to this review

Dear chanler h, We are pleased to read our prime Times Square location was perfect for your girls getaway to NYC. Perfectly placed in the heart of Times Square, moments from Broadway, our boutique hotel seamlessly combines outstanding service and style with convenience. We are also delighted you liked our spacious accommodations, courteous associates, refreshing drinks, and well-maintained property. Thank you for recommending the Renaissance New York Times Square Hotel, and we look forward to your next visit with us. Monet Cockburn Operations Manager

72fridaa wrote a review on October 14, 2019 Uppsala, Sweden
Trip Type: Friends getaway

Experience time square

In a sophisticated bar. Where a tree is centered the same time you see the hole show of time square through the window. What a joyride. Can’t remember what I ordered I just cherished the moment of the loud energy that are pulsing in every corner of the area.

TeamMarriott, Manager at Renaissance New York Times Square Hotel, responded to this review

Dear 72fridaa, All of us at the Renaissance New York Times Square Hotel, are pleased to read about your amazing experience at the R Lounge at Two Times Square. We are delighted you had a great time with us and that you enjoyed the spectacular views from our legendary windows. Thank you again for your review, and we look forward to welcoming you back soon. Monet Cockburn Operations Manager

Tarannum Q wrote a review on October 09, 2019 Chicago, Illinois
Trip Type: Business

Excellent Customer Service!

Here’s the thing, I didn’t end up staying here because I wanted to be close to my conference in midtown. I originally wasn’t able to book a room at the Renaissance midtown, so I booked here. I showed up the night of my reservation after already checking in online. I wanted to share how excellent the customer service was that was provided by Gloria at the front desk. She very patiently helped me switch my reservation to the midtown Renaissance (they now had availability). The process probably took 20 minutes where she was put on hold and also called the other hotel and reservations for me. I am very impressed with her patience and caring, especially since I didn’t actually want to stay at this location. Thank you, Gloria! Better service than I could have expected, you’re wonderful!

TeamMarriott, Manager at Renaissance New York Times Square Hotel, responded to this review

Dear Tarannum Q, Thank you for reviewing your experience at our hotel. We are pleased Gloria went a step beyond to assist you. This is the spirit of service we value, and we appreciate you for acknowledging our efforts. We will surely share your kind compliments with her. Thank you again, and we invite you to stay at the Renaissance New York Times Square Hotel on your future visit to Big Apple. Monet Cockburn Operations Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.