Novotel New York Times Square

Midtown Hip Hotel
Novotel New York Times Square #180 of 510 hotels in New York City #180 of 510 hotels in New York City
Star ratings explained
226 W 52nd St New York, NY 10019
(212) 315-0100

Why we like it

  • A sleek, sophisticated design that creates a real chic environment
  • Security is great, you have nothing to worry about here
  • Service is excellent and the staff greets you with open arms
  • A robust and attractive fitness center will keep you on your routine
  • The terrace is home to a toasty fire pit for some high-altitude relaxation

What you need to know

  • Security is so good that you won't be able to get to check-in without some kind of paperwork to prove you belong there. Bring a reservation number
  • The restaurant and lounge offer a good breadth of options suitable for all tastes
  • You can get a good view of the ball drop here, if you reserve far enough in advance
  • Breakfast is available, but not included
  • Beds are quite comfy

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

A great Midtown location, this hotel is stuffed into the middle of the Theater District with venues on all sides and Broadway itself right outside your door. Central Park and Times Square are roughly equidistant, depending on whether you head north or south. For subway access, you have several options, including both 50 St and 7 Ave about a block away.

  • Distance to Times Square: 0.3 mile
  • Distance to Central Park: 0.5 mile

Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Food and drink

  • Bar/lounge
  • Restaurant
  • Breakfast available (surcharge)

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Television in common areas
  • Tours/ticket assistance
  • Newspapers in lobby (surcharge)

Shuttles and transportation

  • Limo or Town Car service available

Business services

  • 24-hour business center

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Rainfall showerhead

Food and drink

  • Refrigerator

Media and electronics

  • Cable TV service
  • Free WiFi
  • iPod docking station
  • Flat-panel TV
  • Phone
  • Premium TV channels

Bathroom

  • Free toiletries
  • Hair dryer

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available

Reviews

Novotel New York Times Square

7,832 Reviews #180 of 510 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3785
  • Very Good
    2905
  • Average
    760
  • Poor
    232
  • Terrible
    150
  • GreenLeader Platinum level
  • 2019 Certificate of Excellence

Recent Reviews

birkin345 wrote a review on March 21, 2020 York, United Kingdom
Trip Type: Friends getaway

Ideal location

Ideal location for sightseeing, shopping and everything NY has to offer, hotel has a central bar and an outdoor balcony Breakfast and food in the restaurant are varied and good quality Rooms are sound proofed ours had a wonderful view of Times Square, fridge, safe, very comfy beds ...

Mr_John_S, General Manager at Novotel New York Times Square, responded to this review

Thanks for taking the time to leave this perfect review! We're glad you enjoyed your time at Novotel New York Times Square Hotel so much! We're delighted you appreciated our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another 5 Star experience! Have a nice day!

WFBELGIUM wrote a review on March 20, 2020 Belgium
Trip Type: Business
  • Rooms
  • Value
  • Service

Good location and value for money

Good location: close to Times Square and Central Park. Rooms are OK, good value for money. There can however be some indirect noise from the underground subway. Breakfast was OK. There is a terrace outside the lobby/bar/restaurant.

Mr_John_S, General Manager at Novotel New York Times Square, responded to this review

Thanks for the review! We're excited to know your time at Novotel New York Times Square Hotel was so enjoyable! We endeavor to offer an excellent experience for all of our guests so we're glad you were able to take advantage of our convenient location in the heart of the city. We look forward to hosting you again soon for another unforgettable experience! Have a fabulous day!

Gilldoyle wrote a review on March 17, 2020 Purley, United Kingdom
Trip Type: Couples

Corona lock down NYC

So we ended up stuck in the city that never sleeps unless it’s hit by the corona virus. That would have been ok but with having nothing else open we are at the mercy of the Novotel hotel room service. This has not been good at all. Service was ok but the food is definitely not. We decided being saint Patrick’s day to have a bottle of wine and a cheese board, the same wine which was $60 down in the bar had jumped in price big time either that or the teeny tiny cheese board cost $44 dollars as our total bill was $104!! Had breakfast this morning and the scrambled egg looked and felt like it was sitting there for the last 2 days under a hot lamp!! Location was good but that’s about all I can say positively about here I’m afraid.

Mr_John_S, General Manager at Novotel New York Times Square, responded to this review

Thank you for sharing your feedback, Gilldoyle. We're very disappointed to hear you're dissatisfied with your stay. Providing our guests with a great experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to provide you with the quality experience​ we pride ourselves in providing. Thank you again for taking the time to share your feedback.

livvvyx836 wrote a review on March 13, 2020
Trip Type: Couples

Modern, stylish and great location.

We stayed at the Novotel from Feb 29 to March 5 2020 and couldn’t have been happier with our stay. I’ve visited New York twice before and this is by far the nicest and roomiest hotel that I have stayed in. On arrival you are greeted with the most luxurious scent which I will miss greatly! The check in process was quick and fault free. My only criticism would be that I had emailed before our stay requesting for tea/coffee making facilities to be made available in our room as an Accor member however this was not in our room. As we spent little time in our room this was however not an issue and I’m sure if I had raised it at the time it would have been resolved. The decor of the lobby and restaurants is modern and chic. Whilst we didn’t use any of the facilities we took a look from the famous rooftop bar and were taken aback by the wonderful view of broadway and Times Square. Our room on the 14th floor also overlooked broadway and as stated previously was extremely large in comparison to other places I have stayed in New York. The bed was huge and extremely comfortable. And even though you are so close to time square you would not even know it because once in your room it is silent. The bathroom included a bath which was highly needed after clocking in 30,000 steps a day. The hotel is located extremely well being in walking distant to most of the main sight seeing attractions and also you can be on a sub way train within 2 mins of leaving. Overall I wouldn’t hesitate to suggest this hotel to anyone looking for a fantastic stay in New York City. We hope to return again next year and will make sure we book to stay here again. Thank you Novotel!

Mr_John_S, General Manager at Novotel New York Times Square, responded to this review

Thank you for sharing you review, Livvy. We're thrilled you enjoyed the fantastic views from Novotel New York Times Square Hotel's prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We can't wait to see you again soon for another amazing experience! Have a fantastic day!

Aaronstephen wrote a review on March 13, 2020
Trip Type: Couples

Great hotel Great location

Never been to NY so was anxious when booking. This hotel was a dream. Perfect location lovely rooms (not that your in them much!) and lovely friendly staff. The added bonus of the rooftop bar with its amazing views and the lovely Heather our bar server. Heather made us the best Aperol spritz 🍹and was full of knowledge of the city and tips for the best places to eat. Novotel she is a credit to you. Next time we come back we will be staying at the Novotel.

Mr_John_S, General Manager at Novotel New York Times Square, responded to this review

Thank you for the great review, Aaronstephen! We're thrilled to hear that you had a great stay at Novotel New York Times Square Hotel! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.