Only stayed here once, since it's on the pricey side, but god do I want to stay here again. Rooms were spacious and beautiful, the hotel is conveniently located (though I do hate Times Square, it is convenient to be close in order to see shows). And while we didn't order much in the way of room service, the housekeeper on our floor was so kind and understanding with our schedule. The people at the check-in were also incredibly nice when we got there early (from a 4AM flight), exhausted, and needing our room before it was ready. Lo and behold, it was ready early!

Excellent experience every time! I’ve stayed here five times because the staff is beyond friendly and accommodating. The pancakes at the restaurant were the most delicious even compared to local diners. The room is very clean and comfortable bed. The hotel is perfectly located to everything in Times Square. Can’t wait for our next visit!

If Times Square is the heart of New York City, then the New York Marriott Marquis is sitting right in the front row with the best seat in the house! The location is absolutely incredible. Step outside the hotel and you are instantly surrounded by the bright lights, Broadway theaters, world-famous billboards, exciting street performers, restaurants, and the nonstop energy that makes Times Square unforgettable. It honestly feels like the city never presses the pause button, and somehow that is part of the magic. The hotel itself is spacious, modern, and beautifully maintained. The lobby creates a great first impression, the rooms are comfortable, and many offer breathtaking views that make it hard to close the curtains. Watching the city come alive during the day and sparkle at night is an experience all by itself. The staff were welcoming, professional, and helpful, making the stay feel smooth and enjoyable from check-in to check-out. I also loved how easy it was to walk to so many famous attractions without constantly needing transportation. My biggest workout during the trip was smiling in all the photos because there was something amazing around every corner! Whether you are visiting New York for sightseeing, business, or a Broadway adventure, this hotel is an outstanding place to stay and enjoy the excitement of the city. This review reflects my own experience. Every trip creates different memories, so enjoy your stay, explore Times Square, and make your own unforgettable New York adventure!

Location location and location! I WOULD DEFINITELY RECOMMEND THIS HOTEL. you want to live in time square this is the best place to stay close to everything, easy access to subway, broadway theaters and many restaurants. For the size of a hotel rooms and all other area was really clean and well maintained. Didn’t have to interact with staff much but whatever constant we had was great. Revel and rye had good breakfast, cappuccino was great, staff was helpful there as well. We didn’t need to use parking but there was definitely parking we saw so many cars parked. They have revolving restaurant and bar on the 48th floor which I really enjoyed it at night time for winding down area. It was quiet and peaceful with the view of the city. Drinks were bit expensive but really good but it was worth it. And last but not least hotel gives you $40 dollars credit to use it every day to the view, revel and rye and broadway bar, they charge you but they give you credit back so make sure to use your $40. On a last day we found a place called perch behind the restaurant on 8th floor, outside patio with the time square view. If you don’t feel like going down state in that crowd but still want to enjoy the atmosphere this is the place to go, there was plenty of sitting available. I WOULD DEFINITELY RECOMMEND THIS HOTEL.

Right innthe heart of Times Square this place is perfectly located. We were able to park our large pickup for our stay. We enjoyed the M club as well as visited the resturant twice! Service in resturant was top notch. Food was good for a hotel resturant. So many good things! We have stayed here repeatedly and recommended to friends.

June 2026: Stayed here for three nights on a business trip. Got a king size bed on the 32nd floor. Access to the MClub lounge was given to me because of my Platinum Bonvoy status. Pros: Room size was large. Gym looked good (although I didn't have time to workout). Location is very close to many subway lines. Cons: Room HVAC did not have good temperature control. Bed comfort level is 3 out of 5. MClub lounge evening food and drink offering was not very interesting. Overall, my stay was okay.

As a Marriott Elite member for more than 45 years, I have remained loyal to the brand because of its reputation for consistency, professionalism, and recognition of its most loyal guests. Unfortunately, my recent experience at the Marriott Marquis did not reflect those standards. My concern is not with the M Club Lounge policy itself, but with the inconsistent manner in which it appeared to be enforced. During my stay, I observed multiple guests being granted access under circumstances that seemed inconsistent with the explanation provided to me by staff. When I raised the issue, the response I received did little to address the obvious discrepancies I had witnessed. This is not about cost or entitlement. It is about fairness, consistency, and the expectation that policies will be applied equally to all guests. Long-time loyalty should not result in having to question whether the rules are being enforced uniformly. Over the course of 45 years, I have stayed at countless Marriott properties and have come to appreciate the high standards that have defined the brand. That is why this experience was particularly disappointing. When policies appear to be selectively enforced, it undermines guest confidence and diminishes the value of elite membership. The Marriott Marquis is an impressive property, but management should take a closer look at how guest-facing policies are communicated and applied. Consistency is one of the foundations of great hospitality, and it is what loyal Marriott guests have come to expect.

The location of this hotel is perfect for those who want to be in the middle of the action. It seems to attract people from all walks of life (business, tourists, etc). My con is that my bathroom could have used a good scrubbing. Although it appeared clean, I hated the feeling of using it. The attention to cleanliness could be improved.

I’ve been going to this hotel since it opened in 1985!! I still love riding the glass elevators to the top floor and back down. I stayed there with my siblings on Labor Day weekend in the summer of ‘24 and the summer of ‘25 and had an awesome time. We had connecting rooms which always makes it more fun! The hotel is right in the middle of Times Square among the hustle and bustle of Manhattan. Super easy to walk to Broadway shows, dine at local long established restaurants like Sardi’s and Carmine’s and course shopping. TKTS is also just steps away for good deals on Broadway shows. Since Times Square is literally the center of everything you’re just a quick subway ride, cab or uber ride uptown to the Museum of Natural History, Central Park, Lincoln Center and more OR downtown to the High Line, SoHo, the Statue of Liberty and so much more. The Marriott Marquis Times Square location is truly an iconic landmark at this point. The location can’t be beat. Lastly, in spite of a bumpy reservation hiccup, the staff made up for it and gave us an incredible room overlooking Times Square. Highly recommended!!!

A mix of good, bad and ugly The Good: the rooms are in great shape and super comfortable. Some of the rooms of have great views of time square too. The house keeping staff is kind and for being in Times Square, the place is surprisingly clean. The rooftop bar is really nice and def is a must if you’re there The bad: as other reviewers mentioned, the elevator situation is an issue. In prime hours, expect it to take at least 5-10 mins to get up or down to your room (each way). As much as a high floor sounds desirable, I couldn’t imagine the wait if you were on a top floor The ugly: I’ve stayed at hundreds of Marriotts. Never once have I had my room downgraded. Triple check and maybe call in advance to make sure they have the room you booked available!!! The staff were able to work it out, which I was grateful for. But the tone was unnecessary aggressive and made me feel like was a complete nuisance. Maybe that’s just a NY thing but she’s truly the only person to have actually offended me on a 4 day trip. The hotel is a solid choice but with the customer service, I would not return unless there was an event there