Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet
  • Free WiFi

Business services

  • Conference center

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free wired high-speed Internet
  • Television

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker

Reviews

The Muse New York

3,928 Reviews #138 of 565 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2495
  • Very Good
    956
  • Average
    278
  • Poor
    130
  • Terrible
    69

Recent Reviews

Dee M wrote a review on November 25, 2024 Derry, United Kingdom
Trip Type:

Great hotel

Excellent location right beside Times Square. Very comfortable large room which was spotless and had ironing board and iron. Friendly reception and door staff. Large foyer. Adequate sized lift to our...
bethany_allard wrote a review on November 03, 2024 London, United Kingdom
Trip Type:

Okay hotel, awful serviced

Just got back from 4 nights leisure stay at the Muse. Good location near time square and lifts quick. Fairly clean room although mirror coated in dust. Prior to our booking, I contacted the hotel...
Colby K wrote a review on October 25, 2024
Trip Type:

An upgrade just because

An upgrade just because the room was open! The lovely gentleman behind the counter was checking me in and said “can you excuse me for a minute?” He walked back to another staff member and came back...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.