Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet
  • Free WiFi

Business services

  • Conference center

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free wired high-speed Internet
  • Television

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker

Reviews

The Muse New York

3,919 Reviews #139 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2489
  • Very Good
    955
  • Average
    278
  • Poor
    128
  • Terrible
    70

Recent Reviews

TexasWorker wrote a review on October 21, 2024 Texas
Trip Type: Couples

Comfortable hotel in a great place

Comfortable hotel in a great spot off Time Square. Retro decor in the rooms were entertaining, but nice overall. My only complaint is with the flat pillows-- not my favorite. Staff was friendly and...
AILEEN B wrote a review on October 15, 2024
Trip Type:

Not a real hotel

Hotel with absolutely no facilities no restaurants not even a bar or mini bar was not like a hotel more like room with reception area. Housekeeping random for some reason don’t want to give you much...
yus10023 wrote a review on October 14, 2024
Trip Type:

great hotel, i would totally stay agai

excellent hotel. great location, great staff and i was super amazed how clean they keep in their room. every day i come back from work and every day i was amazed, seriously. oh and every spacious...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.