Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet

Business services

  • Conference center

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free WiFi
  • Free wired high-speed Internet
  • Television

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker

Reviews

The Muse New York

3,910 Reviews #136 of 561 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2482
  • Very Good
    954
  • Average
    277
  • Poor
    127
  • Terrible
    70

Recent Reviews

robmZ1472AX wrote a review on July 11, 2024
Trip Type: Couples

Billing nightmare

We booked our room through Priceline . Nice room at a decent price , in the heart of Times Square. Room was quiet. Comfy and big enough for 2. the problems began after we left oddly enough...
Patrick S wrote a review on June 30, 2024 Toronto, Canada
Trip Type:

Steadily Downhill

This used to be our go/to place in NYC for almost 20 years. I wish I could say it is in slow decline, but more like rapidly plummeting into a giant sinkhole. That sounds dramatic but that’s the hard...
Matt S wrote a review on June 28, 2024
Trip Type:

NOT COOL

We recently stayed at the Muse during our first trip to New York. The location is just a minute or two walk to Times Square. The hotel and lobby were very nice and welcoming, but the first night...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.