Hyatt Centric Times Square New York

Midtown Brand Hotel
Hyatt Centric Times Square New York #128 of 509 hotels in New York City #128 of 509 hotels in New York City
Star ratings explained
135 W 45th St New York, NY 10036
(646) 364-1234

Why we like it

  • Delicious cocktails and sweeping views from the rooftop bar
  • High end modern styling makes rooms truly memorable
  • Luxurious touches, like rain showers and high-end bedding
  • A decadent on-site spa offers on-trend treatments
  • Enjoy impeccable room service if you'd rather stay in

What you need to know

  • Book a high floor for a full city view
  • Rooms are large for New York City, but on the smaller side for Hyatt Hotels
  • This is definitely an in-demand location, expect a crowd
  • Valet parking is available, no need to find your own Manhattan parking
  • A breakfast buffet is available at the on-site restaurant

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

You'll be staying amid the glamour and iconic scenery of midtown Manhattan. Some of the most buzz-worthy theaters, nightlife, attractions, and eateries in the world will be steps away. Bryant Park station, across the street, is your closest Subway access.

  • Distance to Times Square: 0.3 mile
  • Distance to Central Park: 1.1 mile

Property Amenities

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Snack bar/deli

Property services

  • Coffee/tea in common areas
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Tours/ticket assistance

Activities

  • Spa services on site
  • 24-hour fitness facilities

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Rainfall showerhead

Food and drink

  • Refrigerator

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Media and electronics

  • Free WiFi
  • Pay movies
  • Flat-panel TV

Services

  • Turndown service

Reviews

Hyatt Centric Times Square New York

5,746 Reviews #128 of 509 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3626
  • Very Good
    1491
  • Average
    389
  • Poor
    129
  • Terrible
    111
  • GreenLeader Silver level
  • 2019 Certificate of Excellence

Recent Reviews

Kimbechard wrote a review on January 16, 2020 Bangor, Maine
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Excellent location

The hotel was wonderful, excellent location! Rooms were clean, food was great and we loved the rooftop bar! Staff was very friendly and the doorman went above and beyond for us. Would highly recommend.
misskhg2018 wrote a review on January 15, 2020 Houston, Texas
Trip Type: Couples
  • Rooms
  • Value
  • Sleep Quality
  • Location
  • Cleanliness
  • Service

Great hotel, just pay attention to your charges

Hotel was very nice and room service was great. Just pay attention to your charges, especially with a credit card authorization form. I was overcharged. They did not pay attention to my charges and I used my limited time to fix it, but was not fully fixed.

00gc, General Manager at Hyatt Centric Times Square New York, responded to this review

Thank you for the review. It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. However, we regret the issue you had with your bill. If you still have any financial queries, please reach out to our front desk, and they will assist you further with your charges. It was our pleasure serving you at Hyatt Centric Times Square New York, and we hope to see you again soon. Tom Blundell General Manager

Leroy45 wrote a review on January 15, 2020
Trip Type:
  • Value
  • Cleanliness
  • Service

Holiday visit

Nice hotel, friendly staff & guests. I didn’t give it a better rating because of the price & restaurant. Food wasn’t bad, just not very appealing. Breakfast not available for late sleepers. Coffee was not good & service extremely slow for a nearly empty dining room.

00gc, General Manager at Hyatt Centric Times Square New York, responded to this review

We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We regret the disappointing experience you had at our restaurant, and we have shared this with our food and beverage team so they can review it. On a positive note, we are glad you liked our friendly staff. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us! Tom Blundell General Manager

tiffany z wrote a review on January 12, 2020 Calgary, Canada
Trip Type:
  • Value
  • Cleanliness
  • Service

A Fabulous Week!

My husband & I stayed here on the 39th floor for a week early December. The check in process was so quick and easy. We arrived to our room and were extremely pleased. It was very clean, quite spacious for NYC and the bathroom was so beautiful. I really appreciated the high end blow drier in the mornings. Having a small bar fridge was nice, free bottles of water was the perfect touch after long days out in the city. The floor to ceiling windows were amazing. We had a partial view of TS but really we were too tired at the end of the day to worry about the view. I'll also note the small things like the coat hooks (meaningful when you have big winter coats), the spacious desk, the amenities being restocked every day, the various light settings and mood lighting. I personally loved hearing Christmas carols in the lobby, such a nice touch to the holiday season. The staff were very helpful when we had questions about the subway, tourist attractions or when we were just looking for a quick answer. The location is perfect, so close to so many attractions. We will definitely stay here again.

00gc, General Manager at Hyatt Centric Times Square New York, responded to this review

Tiffany, we are happy to know you enjoyed your stay with us. Thank you for the kind comments about our accommodations. We boast some of the largest guest rooms in the area, all of which feature magnificent floor-to-ceiling windows, large flat-screen TVs, rain showers, bath amenities, and much more. It is also great to read you loved our ideal location and that you were thoroughly impressed by our exceptional service. Your comments were a pleasure to read, and we are excited to share them with our excellent staff. We appreciate your business and look forward to welcoming you back to Hyatt Centric Times Square New York. Tom Blundell General Manager

FFFFFamily wrote a review on January 10, 2020 Worthing, United Kingdom
Trip Type: Family

Broadway weekend

Thank you to the front of house, room servicing and in house security staff. I have to say you all have exceeded our BYC hotel expectations. Once again was thank you. What an amazing hotel with King rooms with amazing views. Hidden gem but a colossal presence, ? A true NYC urban hideaway with the needed luxuries 😉

00gc, General Manager at Hyatt Centric Times Square New York, responded to this review

Wow, thank you for the fantastic review of Hyatt Centric Times Square New York! We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we appreciate you recognizing their efforts. Please be assured we will share your compliments with them as it will put a smile on their faces. It is also delightful to know you were impressed with our refreshing property and with the spaciousness of our accommodations. We boast some of the largest guest rooms in the area, all of which feature magnificent floor-to-ceiling windows, large flat-screen TVs, rain showers, bath amenities, and much more! We value your business and look forward to hosting you and your family again on your next visit to New York City. Tom Blundell General Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.