Staffing is Key to a Great Experience
Kirsie is an amazing asset to this hotel. Our stay got off to a rocky start with a series of mishaps, and even though it was the end of her shift, she stayed on to make sure myself and my two young...
Wrongly advertised
Booked here as I heard it had been renovated. Work still in progress but no mention of this on the website other than in relation to parking.
Reception area still resembles a construction site and...
Great location, cheerful staff
The staff here are doing the best they can given the ongoing renovations. The common spaces are a bit crowded but the rooms are nice, roomy; and clean. Kirsie was an absolute joy at check-in. Her...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.