Crowne Plaza Times Square Manhattan

Midtown Brand Hotel
Crowne Plaza Times Square Manhattan #223 of 507 hotels in New York City #223 of 507 hotels in New York City
Star ratings explained
1605 Broadway At 49th St New York, NY 10019
(212) 977-4000

Why we like it

  • Exceptional views of Times Square and other famous attractions
  • Rooms are spacious by New York standards
  • A full New York Sports Club on the 15th floor is packed with equipment and activities
  • The fitness center includes a sizable pool and a steam room
  • Corner rooms, in particular, have awesome views

What you need to know

  • Breakfast is available at a surcharge
  • Room service is available with enticing menu options
  • Cocktails at the rooftop bar and lounge overlooking times Square beg to be photographed
  • Ample space for groups or businesses, including a ballroom and plenty of media suites
  • Plan ahead, you need to make a reservation to use the pool

Popular Times Square Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Bar On-site Restaurant Rooftop Bar Free WiFi Smoke Free

Location

On the corner of Times Square, this is an outstanding choice for those seeking the quintessential Manhattan experience. Beyond Times Square and Broadway, this hotel is within walking distance of Rockefeller Center, Radio City Music Hall, and more. The nearest subway station is across the road at 49 St.

  • Distance to times Square: 0.3 mile
  • Distance to Central Park. 0.8 mile

Property Amenities

Activities

  • Fitness facilities
  • Indoor pool
  • Shopping on site

Property services

  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Babysitting or childcare
  • ATM/banking
  • Gift shops or newsstand
  • Free newspapers in lobby
  • Local Expert Concierge
  • Tours/ticket assistance

Food and drink

  • Bar/lounge
  • Restaurant
  • Health club
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Business services

  • 24-hour business center

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)

Media and electronics

  • Cable TV service
  • Free WiFi
  • Pay movies
  • Flat-panel TV
  • Phone
  • Video-game console
  • Premium TV channels
  • HDTV
  • MP3 docking station

Bathroom

  • Free toiletries
  • Hair dryer

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Rollaway/extra beds (surcharge)

Reviews

Crowne Plaza Times Square Manhattan

11,658 Reviews #223 of 507 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    5488
  • Very Good
    3881
  • Average
    1348
  • Poor
    519
  • Terrible
    422

Recent Reviews

sammyyono wrote a review on October 19, 2019
Trip Type: Family

5th time here!

This is our 5th time staying here, we visit the city every other year. We absolutely love it! The hotel is clean, great views, the staff is so nice! The breakfast buffet is great and has options for every one! Tofael, one of the servers, remembered us from 2 years ago. Welcomed us every morning with great conversation and recommendations if new places to visit! We can wait to be back!

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for sharing this wonderful review, Sammy! We are very pleased to hear that you had an enjoyable experience with us! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future! Have a beautiful day, and thanks again for sharing! Warm regards, Alex K. Social Media Manager

massimoa27 wrote a review on October 18, 2019 Dublin, Ireland
Trip Type: Family

It doesn't worth the money

We booked via booking.com because the reviews were good and the pictures show nice rooms, not very luxurious but with normal furniture looking new. And we paid an extra to have view on time square. We got the room advertised but 10 years after the picture taken. The carpet was extremely old and consumed,. All the wooden furnitures with the surfaces eavily damaged as well as the tub surface (this was really really bad for the money we payd over 350$ per night). The bathroom was very old too and the wardrobe was very very small. The cleaning workers were good and the position is perfect if you want to fell the life in times square. But definitely it doesn't worth the money we paid.

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

We appreciate the feedback. It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. Warm regards, Alex K. Social Media Manager

AKZ-and-I wrote a review on October 18, 2019 Brentwood, United Kingdom
Trip Type: Business

Great staff, excellent service, hotel needs a bit of renovation

The hotel is in a great location and the rooms are clean. It is starting to look a bit worn;the pool is particularly shabby. That said, the staff make up for it. Travis in particular in the breakfast restaurant was excellent. Really helpful going out of his way for me. The front of house staff and the bell captain were faultless. I’d definitely return.

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the wonderful review! It's excellent you had such a fantastic experience with us! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Travis is a valued member of our team so it's no surprise he took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day! Warm regards, Alex K. Social Media Manager

Jenny M wrote a review on October 17, 2019
Trip Type: Family

Definitely would return

The hotel is in a great central location. All the staff are fabulous, especially Oneila and Victoria at the front desk who helped out with a few things over the course of our stay. The view from the room onto times square was great, the room itself was big enough and overall clean, the only negative was the carpet had quite a few spillages and sticky marks on it. But overall a fabulous hotel and would definitely return.

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the wonderful review, Jenny! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review. Have a wonderful day! Warm regards, Alex K. Social Media Manager

Pioneer554106 wrote a review on October 17, 2019 Chatham, Canada
Trip Type: Friends getaway

Best guacamole

We had drinks and nacho chips with guacamole and salsa at this restaurant. They make their own guacamole and it is fantastic. 2 of us shared a small order and it was a good size serving. Watch out for the sauces...there are 3 ranging from mild to hot. This place is a little expensive but most of New York City is.

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Pioneer554106, we're thrilled to hear you enjoyed some great guacamole in the city, however, we think you might have left your review for the wrong business on TripAdvisor! You left this review on our hotel's TripAdvisor page. We would hate to see another local business in the city not get the recognition they deserve for your great experience. It would be awesome if you could update your review to the correct business on TripAdvisor. Thank you! Warm regards, Alex K. Social Media Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.