Never again!
So many issues, such high prices, such poor check-in processes, lack of basic items in the room, poor maintenance service (78 degree room for 3 out of 4 days!)
Issues
The picture frame in our room was broken and was not far from the glass coming out and falling on the floor. The bathroom did not have an electrical outlet in it. A big issue was the elevators...
Expensive and crappy
They lost two of four elevators over a crowded weekend. Getting to your room took an average 20-40 minutes, waiting in the lobby. While we were in the third floor and would have gladly walked up, the...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.